Remote Customer Service $20/hr

Remote, USA Full-time Posted 2025-03-15

Customer Service Representative

Remote after first 3 weeks of training...

$20/hr W2

6 month contract-to-hire

Required Skills & Experience

2+ years of customer service experience

Prior experience of Fiber/Wireless/Voice Internet Service Provider support

Experience working through a ticketing system

High Diploma or GED

Nice to Have Skills & Experience

Bilingual - Spanish

Job Description

A Colorado-based employer is seeking a Customer Experience Specialist for a 6-month contract-to-hire position. This role offers a hybrid model in Woodland Park, Colorado, or remote work for candidates in the Denver Metro Area. The first 3 weeks require mandatory training 5 days on-site with hotel accommodations provided. The company, a growing broadband provider, delivers fiber internet to homes and small businesses. The new hire will join a team responsible for onboarding new customers, addressing account questions, and facilitating interdepartmental communication. Daily tasks may include handling billing inquiries and working through a ticketing system. As the face of the company, the team must demonstrate a high level of care and urgency. The position offers a pay rate of $20 per hour

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