WORK FROM HOME

Remote, USA Full-time Posted 2025-03-15

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-29

Apply Job!

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Call center customer

Customer Service (Remote)

Customer Service Representative

Warehouse Package Handler

Retail Sales Associate

Experienced AirBnb Photographer

Outside Sales Representative

Sr. Product Designer

Independent Delivery Driver

Apple Remote Customer Experience Advisor

Sachbearbeiter (m/w/d) im Homeoffice

(EntryLevel/No Experience) Fedex Online Customer Service Jobs Part-Time Remote

YOUTUBE CONTENT CREATOR

Caregivers- Shifts from 3-12 hours, Earn $16-$19/hr + OT

Public Relations Account Executive

Online English Language Arts Tutor_Remote_$20-$33/hr

Customer Support Agent - Live Chat (Fully Remote)

Remote Call Center Representative (Prince Edward Island)

Licensed Insurance Producer - Experienced P&C