Online Chat Specialist
About Us
Cartref House is dedicated to providing exceptional customer service. We are seeking a highly motivated and professional Online Chat Specialist to join our team and help us deliver top-notch support to our clients...
Responsibilities
? Customer Support: Provide timely and accurate responses to customer inquiries via online chat.
? Issue Resolution: Troubleshoot and resolve customer issues efficiently, escalating complex problems when necessary.
? Product Knowledge: Maintain a deep understanding of our products and services to assist customers effectively.
? Documentation: Accurately document customer interactions and issues in our support system.
? Engagement: Engage with customers to ensure a positive experience and build long-term relationships.
? Feedback: Gather customer feedback and share insights with the team to improve our services.
? Team Collaboration: Work closely with other team members to ensure a consistent and high-quality customer experience.
Qualifications
? Excellent written communication skills.
? Previous experience in customer service or a related field.
? Strong problem-solving skills and attention to detail.
? Ability to multitask and manage time effectively.
? Proficiency with chat support software and customer service tools.
? Ability to work independently and as part of a team.
? High school diploma or equivalent; additional qualifications are a plus.
Benefits
? Competitive hourly wage
? Flexible working hours
? Health and dental insurance
? Retirement savings plan
? Opportunities for career advancement
? Comprehensive training and support
Similar Remote Jobs
Online Chat Specialist
Posted on: 08-07-2024 05:51
Costco Lead Generator (Sales Representative)
Posted on: 08-07-2024 05:51
Remote Call Center Representative
Posted on: 08-07-2024 05:51
Remote Chat Support
Posted on: 08-07-2024 05:51
Tester - 3rd Shift
Posted on: 08-07-2024 05:51
(Live Chat Remote Jobs) CVS Data Entry Jobs $26/H - WFH
Posted on: 08-07-2024 05:51
Content Moderator
Posted on: 08-07-2024 05:51
Remote Live Chat Agent
Posted on: 08-07-2024 05:51
Part-Time Delta Airlines Data Entry Remote Jobs: Earn $25/Hour ? US
Posted on: 08-07-2024 05:51
OnlyFans Chatter ? No Experience Required
Posted on: 08-07-2024 05:51
Channel Manager, Home Depot MTS Bath
Posted on: 31-01-2025 09:59
Administrative Assistant Remote Work From Home - Part-Time Focus Group Panelists
Posted on: 18-09-2024 00:00
Exciting Remote Jobs for Students ? Gain Experience and Earn While You Learn
Posted on: 28-10-2024 09:49
Exciting Remote Pharmacy Technician Jobs Available | Join Us Now!
Posted on: 28-10-2024 09:49
Intake/Scheduling Coordinator (Healthcare Call Center)
Posted on: 03-12-2024 06:00
E-commerce Virtual Assistant (Remote) - Virtual Assistant Remote Jobs
Posted on: 03-02-2025 00:00
Customer Service Admin
Posted on: 02-01-2025 03:58
Amazon Part-Time Jobs (Work From Home) - Apply Now
Posted on: 05-01-2025 17:58
Remote Chat Support Agent(Entry-Level)
Posted on: 22-10-2024 05:25
Part-Time Online Shopper (Click N Go)
Posted on: 17-02-2025 05:59