SAP Success Factor Analyst (Remote)
SAP Success Factor Analyst (Remote)
Contract Duration: 3-6 months
? Remote, but may be required to travel into HQ periodically...
? Great communication required
? 5+ years of experience
? Must adhere to EST time zone hours
? Unable to sponsor / cannot use C2C
Responsibilities / Accountabilities:
? Provide ongoing technical knowledge and consultation on SuccessFactors talent management product suite (internally known as Career Essentials). Predominantly in the Europe and IMEA regions with some global scope.
? Maintain and manage day-to-day operation of SuccessFactors modules, annual talent cycles and special projects.
? Collaborates with other departments for process optimization; Provides recommendations on configuration changes to meet business needs.
? Manages ongoing system configuration, testing and deployment across the Performance, Goals, Development, Learning and Recruiting modules.
? Project management of 3rd party integrations with SuccessFactors modules.
? Builds and maintains custom reports and dashboards; provides support in analysis of system data.
? Troubleshoot and resolve system interface errors, system related issues and unexpected results.
? Manage tickets for system issues and enhancement requests using ServiceNow.
? Conduct quarterly enhancement testing and validate system upgrades, patches and new releases.
? Maintain, create and update system and process documentation.
? Run reports and analyze as needed.
? Develop, document and maintain system admin procedures and employee resource guides.
? Continuously review system capabilities to align with future organizational growth objectives.
? Provide end user support and training.
? Participate on current and future HR system related projects.
? Conduct audits in a consistent and timely manner and take actions to remedy any issues.
Requirements: ? Functional knowledge of SAP SuccessFactors PMGM (performance), LMS (learning) and RCM (recruiting) modules. ? Proven experience troubleshooting system issues OR previous systems administrator/analyst experience.
Experience and Skills:
? SAP SuccessFactors Expert (SFX) accreditations.
? System integration experience.
? Understanding of HR talent management processes.
? Project management experience
Education / Certification:
Bachelor?s degree from an accredited college or university
OR at least 5 years of HRIS systems experience
OR 5 years of SAP system integration experience
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