live chat support (remote)
Position: Live Chat Support Representative
Location: Remote
Type: Full-time/Part-time
Job Overview:
We are seeking a motivated and customer-oriented individual to join our team as a Live Chat Support Representative. This role involves assisting customers through our online chat platform, providing them with real-time solutions to their inquiries, and ensuring a positive customer experience.
Responsibilities: ? Respond to customer inquiries via live chat promptly and professionally. ? Assist customers with product information, troubleshooting, and order processing. ? Resolve customer complaints and issues efficiently while maintaining a friendly demeanor. ? Escalate complex issues to the appropriate department when necessary. ? Keep accurate records of customer interactions and update customer profiles. ? Collaborate with team members to ensure consistent and accurate information is provided to customers. ? Stay updated on company products, services, and promotions to offer accurate... assistance. ? Provide feedback to the team on recurring customer issues to improve service quality.
Requirements
Qualifications: ? High school diploma or equivalent; additional education or certifications are a plus. ? Previous experience in customer service or live chat support is preferred. ? Excellent written communication skills and the ability to type quickly and accurately. ? Strong problem-solving skills and the ability to think on your feet. ? Ability to work independently in a remote environment. ? Comfortable using various chat platforms and CRM software. ? Flexibility to work different shifts, including evenings and weekends, if required.
Benefits
Benefits:
? Competitive hourly wage.
? Flexible working hours with both full-time and part-time positions available.
? Opportunity to work from home and maintain a work-life balance.
? Training and development programs to enhance your skills.
? A supportive and collaborative team environment
Similar Remote Jobs
live chat support (remote)
Posted on: 29-08-2024 00:00
live chat support (remote)
Posted on: 29-08-2024 00:00
Remote BCBA (Evenings Required)
Posted on: 29-08-2024 00:00
CNA (Certified Nursing Assistant)
Posted on: 29-08-2024 00:00
Remote Entry-Level Systems Administrator
Posted on: 29-08-2024 00:00
Online Special Education Teacher
Posted on: 29-08-2024 00:00
Remote Online chat specialist
Posted on: 29-08-2024 00:00
Remote Customer Service Representative
Posted on: 29-08-2024 00:00
Entry-Level Client Data Specialist
Posted on: 29-08-2024 00:00
Teletherapy Speech Language Pathologist
Posted on: 29-08-2024 00:00
Part Time Digital Product Tester
Posted on: 27-11-2024 06:07
Work From Home Writing Jobs With Flexible Hours | Up to $280 per day | No Experience Needed | No Degree Required
Posted on: 30-12-2024 06:51
Overnight Customer Service Specialist ? No Experience Necessary
Posted on: 05-12-2024 05:16
Project Manager (100% Remote, US Based, Full Time)
Posted on: 17-09-2024 00:00
American Express Remote Jobs (Customer Service Jobs )
Posted on: 06-10-2024 00:00
Amazon Work From Home Packing Products Opportunity - Join Our Team Today!
Posted on: 04-09-2024 00:00
Amazon Account Manager, Retail Marketplaces
Posted on: 06-12-2024 06:00
Entry Level Data Entry Clerk - Part Time (% Remote)
Posted on: 19-11-2024 06:08
(Part/Full Time) $32 - Online Jobs-Disney Remote Application
Posted on: 10-09-2024 00:00
Entry Level - Remote Data Entry Work From Home
Posted on: 16-07-2024 18:49