Patient Service Representative - Remote
Remote, USA
Full-time
Posted 2025-03-14
We are seeking a qualified Full Time Patient Service Representative (healthcare) experience will be a fully remote position with a HIPPA compliant office work area.MedBridge is a leading provider of sleep laboratory management services and sleep therapy. MedBridge partners with hospitals and physician practices to offer comprehensive fully-integrated services for patient identification, testing, diagnosis, treatment and long-term care management of patients with sleep disorders. Must reside on one of the following states: CT, DC, DE, FL, GA, MD, NC, NJ, NY, PA, or VA Responsibilities will include: Answering inbound calls and making outbound calls on a constant basis Obtaining patient demographic information and insurance details Accurately entering demographic and insurance data into the Electronic Medical Records system; heavy data entryAnswering patient questions, inquiries, and concerns regarding accounts Assisting with screening calls and taking messages Performing other duties as... required or assigned Job Requirements: High school diploma required; some college preferred Minimum of 3 years of experience in customer service and data entryExcellent customer service Ability to work well under pressure Ability to multi-task between several projects simultaneously and prioritize tasks Excellent interpersonal and communication skills Ability to recognize information types and direct information to appropriate healthcare providers Ability to work within a team environment Adequate computer skills Ability to stand, walk, sit, talk, and hear Close vision, distance vision, peripheral vision, and focus adjustment abilities Use of hands to operate office equipment Benefits:Health insuranceDental insuranceVision insurancePaid time off401k with company matchOther?EQUAL EMPLOYMENT OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER: MedBridge Healthcare LLC, and its subsidiaries, are dedicated to providing equal opportunities to all individuals regardless of race, color, religion, ethnic or national origin, gender, age, disability, sexual orientation, gender identity, gender expression, veteran's status, or any other factor that is a prohibited consideration under applicable law
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