Remote Customer Service Representative

Remote, USA Full-time Posted 2025-03-15

We are looking for a customer service representative to join our team for our remote work. This person will drive customer satisfaction by answering questions, addressing pain points and maintaining extensive product knowledge.

The ideal candidate has a customer-first mindset and aims to deliver high quality service in every customer interaction...

Responsibilities:

Manage customer communications - Respond to inbound calls and emails to answer customer questions, requests and issues.

Advise on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.

Maintain product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.

Track interactions in CRM - Record customer interactions in internal system for cross-functional knowledge and relationship development.

Requirements:

High school diploma

Computer

Headset

Proven prior experience in supporting customer success (phone or in person).

Excellent written and verbal communication skills

Ability to address complaints and problems with effective solutions and a positive attitude

Passion for delighting customers with service that goes above and beyond expectations

Excellent time management and prioritization skills

Strong time management skills

Apply Job!

Apply for the Job

Remote Customer Service Representative

Responsibilities:

Requirements:

Similar Remote Jobs

Remote Customer Service Representative

Online Special Education Specialist

Manufacturing Process Scientist (CMC)

Virtual Special Education Consultant

Entry Level Remote Agent

Service Availability Support Manager

Hospice Medical Billing Specialist

Detailer ? Fairbanks, Alaska

Senior Accountant/Analyst-Rotational Program (85K-95K)

X-ray X Ray Tech

Remote UX Designer Job for K-12 Education Industry (Part-time)

Independent Consultant/Contractor (K-12 Education)

Senior Manager, Integrated Marketing Manager, Merchant Acquisition & Growth

Remote Work Opportunities (Admin Data Entry Clerks)

senior strategy manager, partner centric scheduling (Remote ? U.S.)

Does Disney Have Any Remote Jobs, Disney Remote Jobs Georgia @ Get Full Info!!

Online Order Filling Team Associate

Service Center Support

Customer Service Representative - Work From Home

Sr. Manager, Finance