Customer Service Representative
As a Virtual Customer Service Representative for Travel, you will play a crucial role in providing exceptional customer service to clients with their travel-related inquiries and concerns. Your responsibilities will include:
? Responding to customer inquiries via phone, email, and chat regarding travel bookings, reservations, and general travel information
? Assisting customers with booking... flights, hotels, rental cars, and other travel services according to their preferences and budget
? Providing guidance and support to customers in navigating travel websites and online booking platforms
? Resolving customer issues and complaints in a professional and timely manner, ensuring customer satisfaction
? Educating customers on travel policies, procedures, and travel-related regulations
? Collaborating with internal teams such as reservations, sales, and operations to address customer needs effectively
? Maintaining accurate records of customer interactions, transactions, and feedback
? Upselling additional services or travel packages to enhance the customer experience and increase revenue
Requirements: ? Previous experience in customer service or a related field is preferred but not required ? Excellent communication skills, both verbal and written ? Strong problem-solving abilities and a customer-focused mindset ? Proficiency in using customer relationship management (CRM) software and online communication tools ? Ability to work independently and efficiently in a remote work environment ? Knowledge of travel industry trends, destinations, and travel booking platforms is a plus ? Flexibility to work in shifts, including evenings, weekends, and holidays as needed
You can earn up to $65,000 yearly in commission! If you're passionate about helping customers and thrive in a virtual work setting, this could be an exciting career for you!
Powered by JazzHR
rr8qLYaOc5
Similar Remote Jobs
Customer Service Representative
Posted on: 27-08-2024 00:00
Data entry specialist
Posted on: 27-08-2024 00:00
Legal Transcription Specialist
Posted on: 27-08-2024 00:00
Remote Insurance Agent
Posted on: 27-08-2024 00:00
Data entry remote
Posted on: 27-08-2024 00:00
Chief Development Officer
Posted on: 27-08-2024 00:00
Benefits Verification Representative
Posted on: 27-08-2024 00:00
Data entry customer
Posted on: 27-08-2024 00:00
Customer Service Rep
Posted on: 27-08-2024 00:00
Remote Amazon Expert
Posted on: 27-08-2024 00:00
Appointment Setter 1002 (Remote, Night Shift) at LegalMatch.com Remote
Posted on: 24-01-2025 04:50
Logistics Warehouse Associate
Posted on: 10-12-2024 18:33
Amazon Product Reviewer from the USA
Posted on: 22-09-2024 00:00
Remote Night Shift Opportunities
Posted on: 03-09-2024 00:00
Southwest Airlines Part Time Data Entry Jobs @Remote $25/Hour
Posted on: 18-12-2024 18:22
Pharmacy Technician - Health Plan - Remote
Posted on: 13-12-2024 17:47
Data Entry Clerk Work From Home - Part Time Focus Group Panelists (Up To $750/Week)
Posted on: 10-12-2024 18:34
Deliver Amazon Packages - No CDL Required
Posted on: 27-08-2024 00:00
TikTok Chat Moderator Job (Part/Full Time) $37/Hour
Posted on: 14-02-2025 07:18
Amazon Delivery Driver
Posted on: 11-01-2025 15:33