Customer Support Representative
Description:
? Manage large amounts of incoming calls, emails, and live chat
? Handle customer concerns and provides appropriate solutions
? Identify and assess customer needs to achieve a high level of satisfaction
? Build sustainable relationships and trust with customer accounts through open and interactive communication
? Work on other service-related projects as they arise
? Support our West Coast clients
Requirements: ? 2+ years experience in a customer service role ? Excellent ability to clearly communicate through phone, email, and live chat ? High attention to detail with research and investigative skills ? Ability to multitask ? Able and willing to work the appropriate hours to support our West Coast clients ? Experience with Mac Operating systems, internet services, browser functions, and basic software applications ? SaaS experience a plus ? U.S. Citizen or Permanent Resident status required ? Visa Sponsorship not available
Benefits:
? Competitive benefits & PTO
? 401(k... with employer match
? Paid parental leave
? Wholesale discount to name brands
? Catered lunches & breakfasts
? Company happy hours and outings
? Casual office atmosphere & one block from Deep Ellum
? Fully stocked kitchen
? Commuter benefits
Similar Remote Jobs
Customer Support Representative
Posted on: 27-08-2024 00:00
Customer service data
Posted on: 27-08-2024 00:00
Data Entry Operator
Posted on: 27-08-2024 00:00
Social Media Intern
Posted on: 27-08-2024 00:00
Data Entry Clerk
Posted on: 27-08-2024 00:00
Delivery Service Representative
Posted on: 27-08-2024 00:00
Weekend Travel Coordinator
Posted on: 27-08-2024 00:00
Bike Delivery (06910)
Posted on: 27-08-2024 00:00
Part-Time Project Manager
Posted on: 27-08-2024 00:00
Data entry remote
Posted on: 27-08-2024 00:00
Outbound Sales Remote
Posted on: 29-10-2024 05:42
Insurance Professional (Urgent Need/Work from Home/Flexible Schedule)
Posted on: 31-10-2024 05:15
Data Analyst - Remote
Posted on: 16-07-2024 18:37
Fedex Teleperformance Work From Home Job Advertisement
Posted on: 16-07-2024 18:52
WFH Chat Support Careers - Enjoy the convenience of remote work while earning $25-$35 per hour as a live chat specialist.
Posted on: 23-02-2025 00:00
Chat Support Agent (Remote) - Entry Level, No Degree Required - 15 - 18 per Hour
Posted on: 13-09-2024 00:00
Sr. Manager - Integration Solution Architect
Posted on: 17-09-2024 00:00
American express remote jobs virtual customer care professional
Posted on: 16-07-2024 18:41
Data Entry Specialist (Remote – Part Time) at Netflix – WFH
Posted on: 19-09-2024 00:00
Southwest Airlines Data Entry Jobs $25/Hour - Hiring Now
Posted on: 16-07-2024 18:45