Remote Customer Retention Specialist
Employer Industry: Home Decor and Lighting Retail
- Why Consider this Job Opportunity...
- Fully paid training program
- Opportunity for career advancement and growth within the organization
- Remote work opportunity
- Competitive pay and benefits package
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- What to Expect (Job Responsibilities):
- Handle incoming calls on customer inquiries, order changes, and cancellations
- Utilize salesmanship to maximize sales opportunities
- Provide lighting and home d?or solutions to customers
- Prevent customer returns and ensure customer retention through negotiations
- Document customer interactions and maintain quality service standards
- What is Required (Qualifications):
- Minimum of 1 year of customer service experience or retail background
- Excellent verbal and written communication skills in English
- Computer literate with excellent typing and data entry skills
- Ability to multitask and problem solve effectively
- Availability to work Saturdays and maintain a high-speed internet connection
- How to Stand Out (Preferred Qualifications):
- Call center experience
- Additional languages spoken
- Experience in sales or upselling
#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #TrainingProvided
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
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