Customer Service Specialist (Remote)
About Call Center Representative Position
We're on the lookout for 10-20 Customer Service Specialists to be the primary link between our company and our list of Fortune 500 clients. This position is an opportunity to work from home with the flexibility to create your own schedule and manage your weekly hours. Positions offered are full time, part time and seasonal...
We're looking for someone who can tackle customer issues, complaints, and inquiries head on all while keeping customer satisfaction at the forefront of their decision-making and communication.
Call Center Representative Responsibilities
? Manage large amounts of inbound and outbound calls with efficiency and courtesy
? Follow conversation prompts and scripts when handling different topics
? Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
? Seize opportunities to upsell products when they arise
? Build sustainable relationships and engage customers by going the extra mile when you can
? Keep accessible, comprehensive records of all conversations in our call center database
? Attend educational seminars to improve knowledge and performance level
? Meet or exceed personal/team qualitative and quantitative targets
Call Center Representative Requirements
? Strong phone and verbal communication skills, plus active listening skills
? Comfortability with CRM systems and best practices
? Empathetic customer focus, flexibility to manage many different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
Similar Remote Jobs
Customer Service Specialist (Remote)
Posted on: 26-08-2024 00:00
Remote Customer Service Agent
Posted on: 26-08-2024 00:00
Virtual Administrative Support Specialist
Posted on: 26-08-2024 00:00
Live Remote Chat Agent
Posted on: 26-08-2024 00:00
Bioinformatics Analyst III (Remote)
Posted on: 26-08-2024 00:00
Health & Wellness Speaker
Posted on: 26-08-2024 00:00
Remote Customer Care Specialist
Posted on: 26-08-2024 00:00
Medical Biller - $17-$20/HR
Posted on: 26-08-2024 00:00
Remote Customer Service Specialist
Posted on: 26-08-2024 00:00
Content Moderator at Yelp
Posted on: 26-08-2024 00:00
Remote Work Opportunity: Legal Transcription
Posted on: 01-10-2024 00:00
Inbound Sales Representative ($1,500 Bonus for Insurance License)
Posted on: 31-01-2025 10:00
Senior Art Director-360 Advertising Campaigns Celebration, FL, USA
Posted on: 30-11-2024 09:46
VP Executive Assistant
Posted on: 01-10-2024 00:00
Remote Work From Home Online - Paid Research Panelist - Data Entry Clerk Welcome
Posted on: 21-11-2024 08:14
Data Entry Jobs (No Experience) - Work From Home
Posted on: 13-08-2024 00:00
Part-time Sales Representative/Advocate 100% Commission-based
Posted on: 08-10-2024 00:00
Amazon warehouse careers - amazon careers com
Posted on: 23-01-2025 00:00
Account Support Representative Remote (Latin America)
Posted on: 09-11-2024 04:38
Mail Inventory Specialist
Posted on: 02-01-2025 03:58