Remote Customer Service Representative
- *About Us**
We are a leading provider of contact center solutions, dedicated to delivering exceptional customer service experiences across various industries. Our team operates remotely, emphasizing flexibility and convenience for our employees...
? *Role Summary**
We are looking for customer-oriented remote service representatives to provide high-quality customer service. This position involves handling inbound and outbound calls while accurately documenting customer interactions. You will uphold the company's integrity and policies, contributing to maintaining our high service standards.
? *Key Responsibilities**
? Efficiently perform data entry and typing tasks.
? Upsell products and services when applicable.
? Schedule appointments in a business-to-customer environment.
? Maintain knowledge of campaign offerings, promotions, and services.
? *Required Skills**
? A minimum of one year of call center experience with proficiency in using automatic dialers and call scripting.
? Professional demeanor with exceptional verbal communication skills.
? Strong interpersonal skills, active listening ability, and a customer-focused mindset.
? Reliable attendance and punctuality.
? Sales experience is preferred.
? High school diploma or GED is required.
? Basic computer literacy and familiarity with outbound environments.
? *Work From Home Requirements**
? PC or laptop must have Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible).
? A hard-wired high-speed internet connection is required (ethernet cable).
? USB-connected headset and webcam are essential.
? A dedicated workspace free from distractions (pets, children) is necessary.
? *Join Us**
If you are passionate about delivering outstanding customer service from the comfort of your own home, we encourage you to apply. This is an opportunity to grow your career within a dynamic and supportive team committed to excellence.
Employment Type: Full-Time
Similar Remote Jobs
Remote Customer Service Representative
Posted on: 25-08-2024 00:00
REMOTE CUSTOMER CARE SPECALIST
Posted on: 25-08-2024 00:00
Virtual Special Education Instructor
Posted on: 25-08-2024 00:00
Remote Customer Success Specialist
Posted on: 25-08-2024 00:00
Criminal Defense Virtual Assistant
Posted on: 25-08-2024 00:00
WFH Customer Chat Specialist
Posted on: 25-08-2024 00:00
Remote Web Chat Assistant
Posted on: 25-08-2024 00:00
Call Center Insurance Rep
Posted on: 25-08-2024 00:00
Remote Client Service Assistant
Posted on: 25-08-2024 00:00
Online Client Service Representative
Posted on: 25-08-2024 00:00
Guest Experience Manager
Posted on: 20-01-2025 00:00
Sales Professional- Remote, United States
Posted on: 31-01-2025 09:58
Entry-Level Amazon Customer Support Agent (Remote, Part-Time)
Posted on: 03-08-2024 00:00
Apprentice Field Service Technician entry level
Posted on: 19-02-2025 06:28
Remote Pre-Calculus Tutor
Posted on: 03-12-2024 06:01
Remote Full-Time Vision Educator - Distance Learning
Posted on: 05-11-2024 03:45
Data Entry Specialist (Remote) - Part-Time at FedEx - Hiring Now
Posted on: 31-01-2025 10:01
Software Engineer II, Backend
Posted on: 16-07-2024 18:46
Distributor of Medical Transcription Services
Posted on: 06-02-2025 00:00
Remote Freelance Data Entry Specialist Needed ? Flexible Hours, $20/hr
Posted on: 02-09-2024 00:00