Live chat agent

Remote, USA Full-time Posted 2025-03-15

We are looking for a live chat agent
? Insure all agent vendors understand and execute the sales strategy and set sales goals for the agent vendors
? Ensure that all customer leads
? Work in an integrated manner with property management to understand demographics, branding and booking objectives
? Assist booking team in sharing information with Contract Managers for various venues including but not limited to drafting, tracking, and summarizing deal points
? Serve as company's liaison to the talent and coordinate flawless execution of audition process
? Perform tasks that require standing and/or moving at a fast pace for periods of up to eight hours
? Create and manage reports and spreadsheets as needed to track various booking and scheduling activities
? Prepare order to replenish stock at bar to pre-determined par levels
? Provide day-to-day support of all event scheduling and booking functions including pro formas, offers, tour histories event related contracts and post event... summary
? Host industry & civic leaders at world class events
? Maintain agent channel portfolio effectively to avoid potential conflicts with other sales team members
? Ensure the sales team's understanding of new products and provides product feedback
? Motivate a team of sales professionals to meet or exceed sales goals
? Achieving or exceeding planned sales budget for the agent channel by training, motivating, and monitoring all agent vendors
? Maximize sales opportunities, ensure high quality product delivery and customer service
? Assist in finding, securing and on-boarding outside vendors to perform in the park or at special events
? Navigate in, on or around scenic elements associated with specific shows and acts in potentially dark and restricted spaces

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