WORK FROM HOME

Remote, USA Full-time Posted 2025-03-14

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-25

Apply Job!

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Prisma Cloud Consultant

Google Ads Specialist

Data Entry Clerk-Remote

Chat Support Representative-Remote

Wine Tasting Educator

Call Center Supervisor

Live chat agent

Remote Office Assistant

Entry Level Closer

Delta Airlines Remote Customer Service Jobs - PART TIME REMOTE Jobs

Command Center Analyst, Domestic & International

Remote Product Reviewer QA Tester (Beginner Level / No Experience)

Contact Center Administrator (Amazon Connect) On-Site in Dallas, TX in DaBella (job Id: 1691299831)

Organizational Development Lead

NON - CDL Delivery Driver/Warehouse - Evenings - Remote

Online Order Filling Team Associate

Product Specialist - SAP Management Accounting

Entry Level Remote Agent

Media Planner, Integrated Media Planning