WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-25
Similar Remote Jobs
WORK FROM HOME
Posted on: 25-08-2024 00:00
Prisma Cloud Consultant
Posted on: 25-08-2024 00:00
Google Ads Specialist
Posted on: 25-08-2024 00:00
Data Entry Clerk-Remote
Posted on: 25-08-2024 00:00
Chat Support Representative-Remote
Posted on: 25-08-2024 00:00
Wine Tasting Educator
Posted on: 25-08-2024 00:00
Call Center Supervisor
Posted on: 25-08-2024 00:00
Live chat agent
Posted on: 25-08-2024 00:00
Remote Office Assistant
Posted on: 25-08-2024 00:00
Entry Level Closer
Posted on: 25-08-2024 00:00
Remote Accounting Coordinator Bookkeeper
Posted on: 15-11-2024 04:55
Amazon hiring work from home customer support associate
Posted on: 16-07-2024 18:38
Student Safety Analyst (remote)
Posted on: 31-01-2025 10:03
Data entry customer
Posted on: 07-09-2024 00:00
CVS At Home Careers - Data Entry Remote Jobs (Part-Time) $30/Hr - WFH
Posted on: 16-07-2024 19:04
Guest Services Assistant (virtual)
Posted on: 28-11-2024 04:54
Easiest Way to Data Entry Jobs ?Immediately Hiring
Posted on: 16-11-2024 19:13
Remote Virtual Bookkeeper.
Posted on: 13-09-2024 00:00
Customer Service Next Gen Technology Delivery Lead
Posted on: 20-08-2024 00:00
[part Time Remote Jobs] Netflix Data Entry Jobs 26/Hr (Remote, Online)
Posted on: 22-11-2024 05:34