WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-25
Similar Remote Jobs
WORK FROM HOME
Posted on: 25-08-2024 00:00
Prisma Cloud Consultant
Posted on: 25-08-2024 00:00
Google Ads Specialist
Posted on: 25-08-2024 00:00
Data Entry Clerk-Remote
Posted on: 25-08-2024 00:00
Chat Support Representative-Remote
Posted on: 25-08-2024 00:00
Wine Tasting Educator
Posted on: 25-08-2024 00:00
Call Center Supervisor
Posted on: 25-08-2024 00:00
Live chat agent
Posted on: 25-08-2024 00:00
Remote Office Assistant
Posted on: 25-08-2024 00:00
Entry Level Closer
Posted on: 25-08-2024 00:00
Remote Research Interviewer - Part Time
Posted on: 16-07-2024 05:47
SDR / Analyst (Entry Level Role)
Posted on: 08-11-2024 05:09
Weekend Part-Time Customer Service Representative
Posted on: 22-10-2024 05:25
Senior Financial Analyst, Studio Content Valuation Burbank, CA, USA
Posted on: 30-11-2024 09:46
Entry Level Bookkeeper
Posted on: 16-07-2024 18:51
Remote Data Entry Specialist (Typist)
Posted on: 19-11-2024 06:06
^Program/Project Management Lead - 5414928
Posted on: 07-08-2024 00:00
Angular Developer(Only W2)
Posted on: 31-07-2024 19:11
Senior Digital Project Manager, OnBrand
Posted on: 05-09-2024 00:00
Senior Data Engineer (Expert Workday experience)
Posted on: 19-07-2024 07:10