Customer Service Representative

Upfront Plumbing Drains Heating and Air in West Jordan, UT is looking to hire a full-time remote Customer Service Representative to provide excellent customer service while managing a variety of administrative tasks. Are you service-minded? Do you thrive in a work-from-home environment? Would you like to work for a company that understands the importance of work-life balance? If so, please read... on!
This work-from-home position earns a competitive wage of $16-$18 per hour, depending on experience. We provide awesome benefits and perks, including paid time off (PTO), and paid major holidays. Additionally, we have a work hard, play hard culture and enjoy numerous company events, parties, and trips throughout the year. If this sounds like the right remote opportunity for you, apply today!
ABOUT UPFRONT PLUMBING DRAINS HEATING AND AIR
For nearly two decades our company has been serving the Salt Lake community a unique and fresh service experience. Our ability to improve terrible situations and maintain excellent health and sanitation standards for our community has earned us a well-trusted reputation. We are licensed, bonded, and insured meaning we get jobs done fast and done right.
We are a team of highly motivated individuals that thrive in a laid-back and easy-going environment. Our culture allows us to strive for success while never losing our passion. We aim to be a long-standing company where employees can build lifelong careers and have a place to endlessly succeed. Our team enjoys feeling valued and appreciated while being a part of a company that never stops growing.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
As a remote Customer Service Representative, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage schedules, and process new and existing service requests. Your knowledge of the plumbing industry allows you to provide clear answers to any questions our customers may have. You get great satisfaction from providing excellent customer service and love helping the team from the comfort of your home!
QUALIFICATIONS FOR CUSTOMER SERVICE REPRESENTATIVE
? Must be able to work in the office 1 day per week
? Excellent written and verbal communication skills
? Ability to work in a fast-paced environment
? Ability to work in both team and individual environments
? Willingness to learn additional skills and grow with the company
? Must live in the Salt Lake Valley
Do you have strong problem-solving skills? Are you highly organized? Can you prioritize multiple tasks effectively? Do you catch on quickly? Are you friendly and able to establish a good rapport with people easily? If yes, you might just be perfect for this work-from-home position!
WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE
This full-time remote position typically works Sunday - Thursday from 10 am - 7 pm with alternating weekend shifts.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this work-from-home job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 84084

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