LIVE CHAT AGENT - REMOTE
We are seeking a motivated and customer-focused Live Chat Agent to join our remote team. As a Live Chat Agent, you will be the first point of contact for our customers, providing assistance, answering questions, and resolving issues through live chat. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for delivering outstanding customer service.
Key... Responsibilities: ? Respond promptly and professionally to customer inquiries via live chat. ? Provide accurate information and solutions to customers' questions and concerns. ? Troubleshoot and resolve customer issues efficiently and effectively. ? Maintain a high level of customer satisfaction by ensuring a positive chat experience. ? Keep detailed records of customer interactions and transactions. ? Collaborate with team members and other departments to resolve complex issues. ? Stay up-to-date with product knowledge and company policies. ? Assist with other customer service tasks as needed.
Qualifications: ? High school diploma or equivalent; a college degree is a plus. ? Proven experience in a customer service role, preferably in a live chat environment. ? Excellent written communication skills with a focus on clarity and grammar. ? Strong problem-solving abilities and attention to detail. ? Ability to multitask and manage time effectively in a remote work environment. ? Proficiency with computers and ability to learn new software quickly. ? Strong typing skills with accuracy and speed. ? Reliable internet connection and a quiet workspace
Similar Remote Jobs
LIVE CHAT AGENT - REMOTE
Posted on: 23-08-2024 00:00
Entry Level Work From Home
Posted on: 23-08-2024 00:00
Entry Level Recruiter - Remote
Posted on: 23-08-2024 00:00
Apple Home Advisor Job Opportunity
Posted on: 23-08-2024 00:00
Content Moderator ? Yelp Careers
Posted on: 23-08-2024 00:00
Remote Live Chat Specialist(Entry Level)
Posted on: 23-08-2024 00:00
Project Manager - Utility Management
Posted on: 23-08-2024 00:00
Virtual Educator & Instructional Facilitator
Posted on: 23-08-2024 00:00
Sr. Recruiter (Retail/Field) - Remote
Posted on: 23-08-2024 00:00
Senior Application Developer (Healthcare Technology)
Posted on: 23-08-2024 00:00
senior sourcing manager, Store Development Sourcing (Remote)
Posted on: 16-07-2024 18:36
Construction Engineer (CO) TOP SECRET
Posted on: 16-07-2024 19:03
Software Engineer (L4) - Telemetry Collections
Posted on: 08-11-2024 05:10
Entry Level Claims Adjuster - Work from home!
Posted on: 24-09-2024 00:00
Data Analyst 1
Posted on: 03-01-2025 07:35
Customer Service Representatives
Posted on: 20-11-2024 13:45
FedEx Virtual Remote Job $75000/Year
Posted on: 16-07-2024 18:54
Customer Experience Specialist (2nd & 3rd Shift)
Posted on: 08-10-2024 00:00
Sr Mgr-Digital Product Intelligent Automation/ Generative AI Solutions Mgmt
Posted on: 19-11-2024 06:07
Hybrid Sales Support Representative | Remote WFH
Posted on: 21-02-2025 00:00