WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-23
Similar Remote Jobs
WORK FROM HOME
Posted on: 23-08-2024 00:00
Live Chat Specialist
Posted on: 23-08-2024 00:00
Remote Customer Service
Posted on: 23-08-2024 00:00
Virtual Education Consultant
Posted on: 23-08-2024 00:00
Independent Healthcare Recruiter
Posted on: 23-08-2024 00:00
Online Accounting/Bookkeeping Admin
Posted on: 23-08-2024 00:00
Live Chat Assistant
Posted on: 23-08-2024 00:00
Administrative Support Specialist
Posted on: 23-08-2024 00:00
Drive with DoorDash
Posted on: 23-08-2024 00:00
Customer Service Representative
Posted on: 23-08-2024 00:00
Work From Home Data Entry Jobs (Urgent Hiring) - Part-Time
Posted on: 20-08-2024 00:00
Work-From-Home Jobs at $25 an Hour - Flexible Schedules Available
Posted on: 19-02-2025 06:30
Technical Support Engineer - 3rd Shift
Posted on: 19-07-2024 07:10
Virtual Amazon Jobs – Data Entry Clerk
Posted on: 12-09-2024 00:00
Customer Service Representative - Remote
Posted on: 04-09-2024 00:00
Part-Time Data Entry Assistant (Remote)
Posted on: 11-01-2025 15:33
Flexible Travel Advisor - Part-Time & Full-Time Opportunities
Posted on: 15-09-2024 00:00
Aetna Work From Home $35/Hour
Posted on: 19-11-2024 06:06
Transportation Representative, Transportation Representative
Posted on: 22-09-2024 00:00
Google Data Entry Jobs.inc ( Google Jobs USA )
Posted on: 16-07-2024 18:53