Online Live Chat Specialist Entry-Level
Job Summary:
We are seeking an entry-level Online Live Chat Specialist to join our customer support team. As an Online Live Chat Specialist, you will be responsible for providing exceptional customer service through live chat, answering customer inquiries, and resolving issues in a timely and professional manner...
Key Responsibilities:
?Respond to customer inquiries via live chat
?Resolve customer issues and concerns
?Provide product and service information
?Document customer interactions
?Meet and exceed customer satisfaction targets
?Collaborate with team members to resolve complex issues
Requirements:
?0-1 year of experience in customer service or support
?High school diploma or equivalent required
?Basic computer skills and knowledge of Microsoft Office
?Strong communication and interpersonal skills
?Ability to work independently in a remote setting
?Strong problem-solving and analytical skills
Preferred Qualifications:
?Experience in a remote or virtual environment
?Knowledge of customer service principles and methodologies
?Certification in customer service or related field (e.g., CSP)
?Experience with live chat software and CRM systems
What We Offer:
?Flexible scheduling and remote work options
?Comprehensive training and development programs
?Collaborative and dynamic work environment
?Recognition and rewards for outstanding performance
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools
Similar Remote Jobs
Online Live Chat Specialist Entry-Level
Posted on: 22-08-2024 00:00
Work from Home Sales Specialist
Posted on: 22-08-2024 00:00
REMOTE* Afterhours Rep 7pm-12amEST (variable)
Posted on: 22-08-2024 00:00
Administrative Assistant - Work Remotely
Posted on: 22-08-2024 00:00
Data Entry Clerk - Remote
Posted on: 22-08-2024 00:00
Fully Remote- Customer Service Representative
Posted on: 22-08-2024 00:00
Remote Recruiter - Independent Contractor
Posted on: 22-08-2024 00:00
Remote Data Analyst (Junior Level)
Posted on: 22-08-2024 00:00
Cloud Engineer: Genesys Cloud CX
Posted on: 22-08-2024 00:00
Inside Sales Omnipod Specialist (Remote/Flexible)
Posted on: 22-08-2024 00:00
Executive Assistant (Remote - Worldwide) USD 77,918 per year
Posted on: 10-10-2024 00:00
ENTRY LEVEL - Customer Service Rep - WORK FROM HOME!!
Posted on: 26-12-2024 06:12
Customer Service Respresentative
Posted on: 20-01-2025 00:00
URGENT | Bid Manager - Work from Home
Posted on: 16-07-2024 18:48
Manager, Systems Engineering - SLED West (Remote)
Posted on: 16-07-2024 18:37
Bookkeeper - Permanent Work from home (Non voice/Voice) - Full Time Position
Posted on: 13-11-2024 04:55
Pharmacy Technician - Remote
Posted on: 13-12-2024 17:47
Order Builder
Posted on: 23-10-2024 04:42
Customer Service Representative-Remote (Call Center Experience required)
Posted on: 29-11-2024 08:27
Incoming Material Inspection (IMI) Technician ($3k Sign-on Bonus...
Posted on: 16-07-2024 18:37