Customer Service Representative - Call Center (Remote)
Job Title: Customer Service Representative
BONUS Opportunity after training completed and milestones ? Contract to Hire...
Position Location: 100% REMOTE but must be local to Pittsburgh or Camp Hill, PA
? Will work remote but may be required to work on site in either the Pittsburgh or Camp Hill location. Will be required to be onsite 1-2 times per quarter (subject to change per business needs).
? You will be required to go onsite if facing system or equipment issues
? Candidates MUST be open to work any shift between the hours of 8:00AM ? 8:00PM
? Bilingual Spanish speaking candidates are welcome and encouraged to apply
? Must be open to working the 11:30AM - 8:00PM shift
Receive inbound calls; calls may involve claims status, eligibility and benefit information; proficient computer skills required. Will take both Member and Provider calls.
Will be trained on the Avaya system.
Qualifications: ? Years of industry experience: 1-3 years? experience in customer service or call center environment ? Educational requirements: High School Diploma/GED ? This is high energy role and requires individuals who can adapt to changes quickly ? Will work in a fast paced environment ? Must have empathy and the ability to control conversation/call) ? Preferred - Health Insurance Call Center Experience ? Soft skills are very important to this role and require a level of professionalism and caring. ? Bilingual Spanish speaking candidates are welcome and encouraged to apply
Job Types: Full-time, Contract
Pay: $15.88 - $16.11 per hour
Expected hours: 40 per week
Benefits:
? Health insurance
? Work from home
Location:
? Pittsburgh, PA (Required)
Work Location: Remote
Similar Remote Jobs
Customer Service Representative - Call Center (Remote)
Posted on: 20-08-2024 00:00
Entry-Level Online Researcher - Remote | WFH
Posted on: 20-08-2024 00:00
Remote Data Entry Clerk - Entry Level
Posted on: 20-08-2024 00:00
Customer Care Officer - Work from home
Posted on: 20-08-2024 00:00
Entry Level- Fully Remote- Work From Anywhere
Posted on: 20-08-2024 00:00
Chat Support Manager - Work from home
Posted on: 20-08-2024 00:00
Remote Data Entry Operator - Entry Level/Typing
Posted on: 20-08-2024 00:00
Healthcare Data Analyst - Remote | WFH
Posted on: 20-08-2024 00:00
iPhone Customer Service Representative- Entry Level (Remote)
Posted on: 20-08-2024 00:00
Client Success Specialist - Fully Remote (US)
Posted on: 20-08-2024 00:00
Contract Specialist (100% virtual)
Posted on: 06-10-2024 00:00
Remote Disney Enthusiast Specialist - (Part-Time Remote Jobs)
Posted on: 16-07-2024 18:54
Data Center Cluster Architect
Posted on: 02-02-2025 00:00
Entry Level Work From Home Amazon Store Customer Support Chat...
Posted on: 16-07-2024 18:35
No Experience Review Writer / Product Tester (Easy Work at Home)
Posted on: 31-01-2025 10:01
Senior Project Manager Microsoft Dynamics 365 F&O-Remote
Posted on: 05-10-2024 00:00
K-5th Grade PART-TIME VIRTUAL Teacher - **REMOTE**
Posted on: 05-12-2024 05:16
American Express Customer Service Representative (Work From Home)
Posted on: 31-01-2025 10:00
Chat Moderator | $18-$22 Per Hour
Posted on: 02-12-2024 03:11
Sales Representative - Night shift
Posted on: 31-01-2025 10:02