Remote Live Chat Specialist

Remote, USA Full-time Posted 2025-03-15

Solarea Bio in Waltham, MA is looking for one remote live chat specialist to join our team. We are located on 100 Beaver St. Our ideal candidate is self-driven, ambitious, and engaged.

Benefits...
? We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

?Respond to customer inquiries and resolve issues through live chat

?Provide product information, answers, and solutions

?Collaborate with internal teams to resolve complex issues

?Utilize knowledge base and resources to stay up-to-date

?Maintain high-quality service standards and response times

Qualifications

?1+ year of experience in customer service, live chat support, or a related field

?Excellent communication, problem-solving, and typing skills

?Ability to work independently and as part of a remote team

?Proficiency in live chat software and technology

?Strong attention to detail and analytical skills

?High school diploma or equivalent required; associate's or bachelor's degree preferred

We are looking forward to receiving your application. Thank you.

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