Call Center Agent - Remote / Office
ProPolymers Inc. is a leading provider of polymer solutions and chemicals for various industries. We are currently seeking a dynamic and self-motivated Call Center Agent to join our growing team. This is a remote position, allowing flexibility and the opportunity to work from the comfort of your home.
Key Responsibilities...
? Handle incoming and outgoing calls in a timely and professional manner.
? Provide exceptional customer service and address customer inquiries, concerns, and complaints.
? Promote and sell products and services offered by ProPolymers Inc.
? Collaborate with team members to troubleshoot and resolve customer issues.
? Maintain accurate records of interactions and transactions in our CRM system.
Qualifications: ? High school diploma or equivalent. ? Previous experience in a call center environment preferred. ? Proficient with computer systems and Microsoft Office. ? Excellent communication skills, both verbal and written. ? Proven sales skills with the ability to persuade and close deals. ? Customer service-oriented with strong problem-solving abilities. ? Able to work independently with minimal supervision. ? Flexible schedule to accommodate shifts including evenings and weekends.
Why Work for ProPolymers Inc.?
? Competitive salary and uncapped commission structure.
? Comprehensive benefits package including medical, dental, and vision insurance.
? Opportunities for career growth and development.
? Collaborative and supportive work environment.
? Work from the comfort of your home.
If you are a motivated and customer-focused individual looking for a remote opportunity, we want to hear from you. Join our team at ProPolymers Inc. and help us continue to provide top-quality polymer solutions and chemicals to our valued customers. Apply today
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