Remote Customer Service Agent
Remote Call Center Agent
$18-$19/hr...
What You'll Do:
Take customer calls and provide accurate satisfactory answers to their queries
? Deescalate situations involving dissatisfied customers, offering assistance and support
? Managing large amounts of inbound and outbound calls in a timely manner
? Identifying customers' needs, clarify information, research every issue and providing solutions
? Follow all required scripts, policies, and procedures
? Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
? Taking on other tasks or projects to support employees, other managers, and call center operations
? Handle inbound and outbound contacts in a courteous, timely, and professional manner
? Research systems to find missing information as applicable; coordinate with other departments to resolve issues applicable
? Follow all processes of the Client program and perform all tasks in a courteous and professional manner
? Utilize systems and technology to complete account management tasks
Candidates for this role should have a wired high-speed internet connection, be highly reliable, and possess a strong work ethic.
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law
Similar Remote Jobs
Remote Customer Service Agent
Posted on: 19-08-2024 00:00
Remote - Data Analyst
Posted on: 19-08-2024 00:00
Remote Business Development Expert
Posted on: 19-08-2024 00:00
Remote Live Chat Agent
Posted on: 19-08-2024 00:00
Remote Customer Service Representative
Posted on: 19-08-2024 00:00
Entry-Level Media Assistant (Remote)
Posted on: 19-08-2024 00:00
Google Cloud Platform Architect
Posted on: 19-08-2024 00:00
Competitive Intelligence Analyst ?
Posted on: 19-08-2024 00:00
REMOTE: Marketing Data Analyst
Posted on: 19-08-2024 00:00
Clinical Recruiter - Remote
Posted on: 19-08-2024 00:00
Remote Benefits Call Center Representative
Posted on: 08-01-2025 08:06
Sales Clerk (Part-Time) – Mount Vernon
Posted on: 12-09-2024 00:00
Data Entry Specialist - Live Events & Ticketing
Posted on: 03-09-2024 00:00
Part Time Administrator - Work from home!
Posted on: 10-10-2024 00:00
Provider Enrollment Coordinator - Remote near Minneapolis, MN
Posted on: 21-02-2025 00:00
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Posted on: 07-12-2024 04:21
Junior Affiliate Manager
Posted on: 18-02-2025 03:58
Customer Education Specialist - Flex
Posted on: 16-07-2024 18:37
Data Analyst and Visualization Specialist - Remote
Posted on: 18-09-2024 00:00
Staff Product Designer, Member Experience - Personalization
Posted on: 27-11-2024 06:07