Chat Support Agent

Remote, USA Full-time Posted 2025-03-14
    OverviewWe are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will have a passion for providing exceptional customer service and resolving inquiries in a timely and professional manner...Responsibilities
  • Respond to customer inquiries via phone, email, and chat
  • Provide accurate information about products and services
  • Assist customers with order placement, tracking, and issue resolution
  • Perform data entry tasks to update customer records
  • Collaborate with other departments to ensure customer satisfaction
  • Maintain a high level of professionalism and phone etiquette at all times
    Experience
  • Proven experience in a customer service or customer support role
  • Strong computer skills with proficiency in office software applications
  • Fluency in Spanish or other languages is a plus
  • Excellent communication skills, both verbal and written
  • Ability to multitask and work efficiently in a fast-paced environment
  • Sales experience is beneficial but not required

Join our team and embark on a rewarding career where your dedication to customer satisfaction will be valued and recognized.

Job Type: Part-time

Pay: $18.78 - $21.88 per hour

Benefits:
? 401(k)
? Dental insurance
? Health insurance
? Paid time off
? Work from home

Shift:
? Day shift
? Evening shift
? Rotating shift

Work Location: Remote

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