Remote Live Chat Agent
We are seeking a highly skilled and customer-focused Remote Chat Support Agent to join our team. As a Chat Support Agent, you will provide exceptional customer service and support to our customers through live chat, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:
? Respond to customer inquiries and issues via live chat
? Resolve customer complaints and concerns in a timely and professional manner
? Provide product and service information to customers
? Troubleshoot and resolve technical issues with guidance from senior agents
? Document customer interactions and update records in our database
? Meet and exceed customer satisfaction and performance targets
? Collaborate with colleagues to achieve team goals and objectives
? Stay up-to-date with product knowledge and company updates through training and development programs
Requirements:
? 1-2 years of experience in customer service or chat support
? Excellent communication... typing, and problem-solving skills
? Ability to work independently in a remote setting
? Strong attention to detail and organizational skills
? Proficiency in chat software and technology
? High school diploma or equivalent required; degree in a related field preferred
Benefits:
? Flexible schedule
? Paid time off
? Work from home
? 2 weeks paid time off per year
? Paid holidays
? Health, dental, vision, and life insurance
Similar Remote Jobs
Remote Live Chat Agent
Posted on: 19-08-2024 00:00
Customer Service Sales Agent
Posted on: 19-08-2024 00:00
Software Quality Engineer m/w/d
Posted on: 19-08-2024 00:00
Marketing Director - Remote
Posted on: 19-08-2024 00:00
Remote Customer Service Agent
Posted on: 19-08-2024 00:00
Remote Customer Service Agent
Posted on: 19-08-2024 00:00
Attorney (Pre-litigation, Personal Injury)
Posted on: 19-08-2024 00:00
Remote Chat Support Specialist
Posted on: 19-08-2024 00:00
Solar Sales Closer Extraordinaire
Posted on: 19-08-2024 00:00
Remote Live Chat Agent
Posted on: 19-08-2024 00:00
Remote Data Entry Clerk Fast Apply
Posted on: 29-08-2024 00:00
Customer Service Representative - Work From Home
Posted on: 16-07-2024 18:46
Typing Jobs for Teens (No Experience)
Posted on: 01-07-2024 16:51
United Airlines Work From Home Jobs(Data, Remote, Entry Level)
Posted on: 14-02-2025 07:17
Entry Level B2B Outside Sales
Posted on: 24-09-2024 00:00
Patient Coordinator (Remote/Non-Clinical) AccessNurse
Posted on: 16-01-2025 19:15
Sales Rep FT/PT Work Remote
Posted on: 31-01-2025 09:58
Associate, Learning & Development - DashMart
Posted on: 22-07-2024 03:03
Remote Data Entry Clerk/Administrative Support Clerk ? Easy Recruiter ? Buffalo, NY
Posted on: 24-01-2025 04:51
Apple Support Advisor
Posted on: 17-09-2024 00:00