Support Specialist (Remote)
Employer Industry: Technology and Consumer Electronics
- Why consider this job opportunity...
- Salary up to $58,000, based on experience and language skills
- Opportunity for a four-day work week, with shifts from Thursday through Sunday
- 100% remote position, allowing for flexibility in work location
- Eligibility for a discretionary bonus of 5% of annual salary for active employees at fiscal year-end
- Comprehensive benefits package including health insurance, 401(k) plan, and paid vacation
- Dynamic and collaborative work environment focused on continuous improvement
- What to Expect (Job Responsibilities):
- Provide Tier 2 technical support and solutions to customers via phone calls, emails, and live chat
- Educate customers on website tools and resources to enhance their experience
- Document all customer interactions and support issues in the ticketing system
- Demonstrate empathy and responsible judgment to ensure optimal customer outcomes
- Collaborate with team members to deliver exceptional customer experiences
- What is Required (Qualifications):
- Minimum 2 years of proven customer service experience, ideally in the telecom, high-tech, or consumer electronics industries
- Experience with video conferencing tools such as Zoom Rooms and Microsoft Teams Rooms
- Proficiency with Microsoft Office applications
- Excellent verbal and written communication skills
- Experience supporting B2C customers within a high-contact support center
- How to Stand Out (Preferred Qualifications):
- Experience with cellphones, apps, and Bluetooth technology
- Associate's or Bachelor's Degree preferred, or a combination of some college and relevant experience
- Proven ability in conflict resolution and relationship management
- Strong interpersonal skills to build relationships with customers
- Desire to learn and adapt within a fast-paced environment
#Technology #CustomerSupport #RemoteWork #CareerGrowth #CompetitiveBenefits
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
Similar Remote Jobs
Support Specialist (Remote)
Posted on: 19-08-2024 00:00
Mechanical Design Engineer
Posted on: 19-08-2024 00:00
Travel Planner (Remote)
Posted on: 19-08-2024 00:00
Sr. Technical Sales
Posted on: 19-08-2024 00:00
Customer Service Representative
Posted on: 19-08-2024 00:00
Working Student job
Posted on: 19-08-2024 00:00
Data Scientist (m/w/d)
Posted on: 19-08-2024 00:00
Account Executive, Strategic
Posted on: 19-08-2024 00:00
Betriebsleiter (Sofort einstellen)
Posted on: 19-08-2024 00:00
Communications Project Manager
Posted on: 19-08-2024 00:00
Remote Fitness Instructor for Group Classes (Yoga, Strength Training, Zumba, Stretching, and More)
Posted on: 08-10-2024 00:00
Flexible Part Time Online Order Processor
Posted on: 16-01-2025 19:16
Customer Care Manager (Remote)
Posted on: 16-07-2024 18:39
Insurance Specialist (Urgent Hire/Flexible Schedule)
Posted on: 16-11-2024 00:00
Dental Assistant - Starting Pay at $24/hour Plus Full Benefits
Posted on: 06-10-2024 00:00
Yelp Spam Comment Removal Jobs (Part-Time) $28/Hour
Posted on: 19-11-2024 06:07
Amazon Product Testers Job from Home ? The EliteJob In UAE
Posted on: 29-08-2024 00:00
Salesperson Work From Home $135k No Experience Necessary
Posted on: 09-12-2024 18:32
Driver/Warehouse
Posted on: 31-07-2024 19:12
Supervisor II-DSS Care Management (Full time remote- NC based)
Posted on: 01-11-2024 07:55