Customer Support Specialist
Employer Industry: Retirement Benefits Services
- Why Consider this Job Opportunity...
- Salary up to $20 per hour
- Opportunity for career advancement and growth within the organization
- Hybrid work environment with in-office presence required 3 days per week
- Comprehensive benefits package including 401(k) with employer match, health plans, PTO, and parental leave
- Fun online and regional events and celebrations for employees
- Supportive and collaborative work culture focused on employee engagement and growth
- What to Expect (Job Responsibilities):
- Manage a steady volume of inbound customer inquiries through various communication channels
- Collaborate with internal and external partners to resolve customer issues
- Provide exceptional customer service to a diverse customer base
- Work in a fast-paced startup environment and manage caseload efficiently
- Assist other areas of the organization as needed
- What is Required (Qualifications):
- 1+ years of experience in a customer-facing role
- Passion for serving customers and solving problems
- Strong organizational skills and ability to communicate effectively
- Composure in high-stress situations and attention to detail
- Ability to work in the office in Lindon, Utah, 3 days per week
- How to Stand Out (Preferred Qualifications):
- College experience in a related field
- Knowledge of 401(k) plans and financial services
#RetirementBenefits #CustomerSupport #CareerGrowth #HybridWork #EmployeeEngagement
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
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