Online Chat Support Associate
Discovery Communications is seeking a dedicated and energetic Online Chat Support Associate to join our team in New York City, New York. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a similar role.
- Responsibilities...
- Engage with customers through online chat to provide support and answer any inquiries or issues they may have
- Utilize decision-making skills to quickly and effectively resolve customer concerns
- Use persuasion techniques to upsell products or services to customers when appropriate
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members to ensure a seamless customer experience
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Requirements:
- 4 years of experience in customer service or online chat support
- Strong decision-making skills
- Persuasive communication skills
- Excellent written and verbal communication skills
- Ability to multitask and prioritize tasks effectively
- Proficiency in typing and using online chat platforms
- High school diploma or equivalent
- Personality traits:
- Dedicated
- Energetic
- Soft skills:
- Decision-making
- Persuasion
- Benefits:
- Medical coverage
- Travel & spending expenses
- Retirement plan
Working environment:
Unleash creativity in a setting that celebrates and nurtures innovation.
Deadline to apply: August 31, 2024
Equal Opportunity Statement:
Discovery Communications is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating an inclusive and diverse workforce.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Online Chat Support Associate posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs
Similar Remote Jobs
Online Chat Support Associate
Posted on: 15-08-2024 00:00
Remote Call Center Agent
Posted on: 15-08-2024 00:00
Scheduling Assistant-Entry Level (Remote)
Posted on: 15-08-2024 00:00
Remote Chat Support Associate
Posted on: 15-08-2024 00:00
Caregivers Needed in Plymouth
Posted on: 15-08-2024 00:00
Virtual Assistant for Travel
Posted on: 15-08-2024 00:00
Remote Client Service Assistant
Posted on: 15-08-2024 00:00
Talent Advisor - Recruiter
Posted on: 15-08-2024 00:00
Customer Service Support 3
Posted on: 15-08-2024 00:00
Online Chat Support Manager
Posted on: 15-08-2024 00:00
Join Amazon: Exciting Work-From-Home Opportunities Available!
Posted on: 06-12-2024 06:00
Senior Customer Success Manager
Posted on: 16-07-2024 18:54
Delta Data Entry Virtual Assistant Jobs (High Paying)
Posted on: 19-02-2025 06:29
Assistant for Airbnb & Turo Management
Posted on: 30-09-2024 00:00
Amazon Work from Home Data Entry Jobs in US
Posted on: 18-02-2025 03:59
Administrative Assistant - Data Entry HYBRID
Posted on: 02-12-2024 03:11
Facebook Data Entry Clerk (At Home) – No Experience Required
Posted on: 12-09-2024 00:00
Amazon Flex Driver
Posted on: 12-09-2024 00:00
Senior Software Engineer, Security (Incident Detection and Response) (Remote - Canada)
Posted on: 09-10-2024 00:00
Join Our Team: Exciting Apple Jobs Work From Home
Posted on: 06-11-2024 04:54