Remote Live Chat Clerk (Entry Level)

My Wireless Corner in Miami, FL is looking for one remote live chat clerk (entry level) to join our team. We are seeking a highly motivated and customer-focused individual to join our team as a Remote Live Chat Clerk. As a Live Chat Clerk, you will be responsible for providing exceptional customer service and support through live chat interactions. This is an entry-level position, and military... candidates are encouraged to apply. We are located on 3164 Nw 72nd Ave. Our ideal candidate is self-driven, ambitious, and hard-working.

Benefits
? We offer many great benefits, including free early access to your pay through Homebase.
? Competitive salary and benefits package
? Opportunity to work with a dynamic and growing company
? Professional development and growth opportunities
? Flexible remote work arrangement

Responsibilities
? Respond to customer inquiries and concerns through live chat
? Provide accurate and timely information to resolve customer issues
? Utilize knowledge base and resources to answer questions and troubleshoot problems
? Collaborate with remote teams to ensure seamless customer support
? Meet and exceed customer satisfaction and quality targets
? Maintain accurate records of chat interactions and customer information

Qualifications
? 1-2 years of military experience in customer service, administration, or IT (or equivalent civilian experience)
? Excellent communication and interpersonal skills
? Strong problem-solving and troubleshooting abilities
? Ability to work independently and collaboratively in a remote environment
? High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred

We are looking forward to hearing from you