Remote Call Center Agent

Employer Industry: Healthcare (Pharmacy)

Why consider this job opportunity...
• Hourly pay up to $21/hour with opportunities for bonuses and incentives
• Paid Time Off and 401k matching
• Comprehensive health, vision, and dental benefits for you and your family
• Fully remote work option with a flexible schedule
• Opportunities for career advancement and personal growth within the company
• Supportive work environment focused on integrity and teamwork

What to Expect (Job Responsibilities):
• Handle a high volume of inbound and outbound calls to patients daily
• Verify patient information in the computer software to ensure accuracy
• Educate patients on customized compound medication processes and payment options
• Collaborate with team members to provide accurate information and resolve inquiries
• Maintain a positive attitude while enhancing the patient experience

What is Required (Qualifications):
• Experience in customer service or transactional sales
• Ability to proactively reach out to customers and handle inquiries
• Proven track record of meeting performance metrics, including customer satisfaction
• Excellent verbal and written communication skills with attention to detail
• Proficient in navigating multiple web-based platforms, including Google Suite and Salesforce

How to Stand Out (Preferred Qualifications):
• Previous experience in a pharmacy or healthcare setting is not required but can be beneficial

#Healthcare #CustomerService #RemoteWork #CareerGrowth #PharmacyJobs

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