Remote Customer Service Representative
POSITION PURPOSE
Financialize.com is an online lead generation company that sells qualified retirement planning leads to financial professionals. The appointment agent will call leads that have completed a contact information form and are expecting a confirmation call. The agent will qualify the customer using a script to confirm their interest, explain the service provided, and set a soft... appointment.
REQUIREMENTS
Previous telecommunication experience
Reliable computer, headset, and Internet connection
Dedicated quiet at-home work set-up
BASIC QUALIFICATIONS
Previous outbound appointment setting experience is preferred
Previous sales experience is helpful
Basic computer skills
Ability to accept coaching and training to enhance job performance
Ability to write a grammatically correct paragraph from notes taken during phone calls
DESIRED SKILLS
Ability to complete phone calls in a helpful and professional manner
Demonstrated ability to effectively communicate with customers
Ability to show empathy, patience, and tolerance to all customers
APPLY
Please forward a current resume, with a cover letter.
Please, no phone calls will be accepted.
CURRENT OPENINGS
We are currently hiring for our 10am to 7pm PST shift. Please do not apply if this shift time does not work for you. This is our only current open shift.
Please note, there is a period of training under a supervisor upon gaining employment.
Job Type: Full-time
Pay: $23.00 per hour
Expected hours: 40 per week
Benefits:
? Work from home
Shift:
? Evening shift
People with a criminal record are encouraged to apply
Application Question(s):
? Are you available to work from 10am to 7pm PST?
Experience:
? Call center: 2 years (Required)
Work Location: Remote
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