Customer Service Representative
As a Customer Service Representative, you will be the primary point of contact for our customers. You will handle inquiries, resolve issues, and ensure customer satisfaction. This role requires excellent communication skills, patience, and a passion for helping others.
Responsibilities: ? Respond to customer inquiries via phone, email, and chat. ? Provide accurate information about our products and services. ? Resolve customer issues and complaints in a timely and professional manner. ? Document and update customer records based on interactions. ? Follow up with customers to ensure their issues are resolved. ? Collaborate with team members to improve customer service procedures and standards. ? Stay up-to-date with product knowledge and company policies.
Qualifications: ? High school diploma or equivalent; college degree preferred. ? Proven experience in customer service or a related field. ? Excellent verbal and written communication skills. ? Strong problem-solving abilities and a... positive attitude. ? Proficiency in Microsoft Office Suite and customer service software (e.g., Zendesk, Freshdesk). ? Ability to work independently and as part of a team. ? Reliable internet connection and a quiet workspace for remote work. ? Flexibility to work various shifts, including weekends and holidays.
Benefits:
? Competitive salary.
? Flexible work hours.
? Opportunity to work from anywhere.
? Health, dental, and vision insurance (for full-time employees).
? Paid time off and holidays.
? Professional development opportunities.
$40 - $55 an hour
Similar Remote Jobs
Customer Service Representative
Posted on: 11-08-2024 00:00
Remote Chat Support
Posted on: 11-08-2024 00:00
Immediate start paid
Posted on: 11-08-2024 00:00
Sales Recruiter (Remote)
Posted on: 11-08-2024 00:00
Customer service remote
Posted on: 11-08-2024 00:00
Full Charge Bookkeeper
Posted on: 11-08-2024 00:00
Human Resources Representative
Posted on: 11-08-2024 00:00
Director, Business Development
Posted on: 11-08-2024 00:00
Freelance Product Tester
Posted on: 11-08-2024 00:00
Online Psychic Reader
Posted on: 11-08-2024 00:00
Finance Accounting (Remote)
Posted on: 20-01-2025 00:00
Delta Airlines Hiring Remote Customer Service Representative | $45K-$60K Annual Salary
Posted on: 04-09-2024 00:00
Virtual Assistant for Event Management (and admin tasks) - US Time Zone
Posted on: 15-10-2024 08:32
Bookkeeping Software Customer Support - Remote
Posted on: 03-02-2025 00:00
Patient Care Pharmacy Technician
Posted on: 28-08-2024 00:00
Work At Home Data Entry Remote Admin Assistant Job at FocusGroupPanel in New Roc
Posted on: 04-12-2024 05:42
Graduate Intern - Optimization (Spring, 2025)
Posted on: 24-01-2025 00:00
Software Engineer
Posted on: 16-07-2024 19:00
Customer Solutions Specialist 11:30 AM ? 8 PM EST
Posted on: 11-12-2024 17:46
Account Executive II - Hybrid Remote
Posted on: 07-09-2024 00:00