Live Chat Agent

Remote, USA Full-time Posted 2025-03-15

As a Live Chat Agent, you will be responsible for providing prompt and efficient customer support through our live chat platform. This role requires excellent communication skills, strong problem solving abilities, and the ability to multitask in a fast-paced environment.

    Responsibilities...
  • Maintain a high level of customer satisfaction through outstanding service.
  • Meet or exceed set performance metrics such as response time and customer satisfaction
  • Update and maintain customer information and interactions in our CRM system
  • Collaborate with team members to share knowledge and improve overall customer experience
  • Resolve customer issues or complaints in a professional and timely manners.
    Requirements;
  • Strong problem solving skills and ability to think critically
  • Availability to work flexible schedules including evenings and weekends
  • Knowledge of customer service principles and practices
  • Ability to work in a fast paced environment and adapt to changing priorities
  • Excellent written and verbal communications skills
    Benefit;
  • Work from home
  • Pension Plan
  • Private Health Insurance
  • Training & Development
  • Performance Bonus

Apply for the Job

Similar Remote Jobs

Live Chat Agent

Posted on: 11-08-2024 00:00

Chat Support Agent

Posted on: 11-08-2024 00:00

Freelance Virtual Assistant

Posted on: 11-08-2024 00:00

Data Entry Assistant

Posted on: 11-08-2024 00:00

Remote no experience

Posted on: 11-08-2024 00:00

Inside Sales Representative

Posted on: 11-08-2024 00:00

Data entry remote

Posted on: 11-08-2024 00:00

Head of Partnerships

Posted on: 11-08-2024 00:00

Customer Service Representative

Posted on: 11-08-2024 00:00

Remote Chat Support

Posted on: 11-08-2024 00:00

Worldwide Travel Advisor: Remote Work

Posted on: 24-01-2025 04:49

Remote Insurance Follow-Up Representative

Posted on: 24-09-2024 00:00

Software Engineer/QA Automation Tester

Posted on: 11-09-2024 00:00

Long Term Care Pharmacy Clerk Part Time

Posted on: 30-10-2024 05:35

Customer Service Representative 2nd Shift

Posted on: 17-12-2024 18:01

Mail Inventory Specialist

Posted on: 02-01-2025 03:58

Remote Customer Service Agent at Delta Airlines

Posted on: 08-07-2024 05:51

Remote Administrative Assistant (Part-time) Job at Recruit Monitor in Richmond

Posted on: 27-11-2024 06:07

Remote Claims Executive

Posted on: 21-02-2025 00:00

Head of Operations, Latino Media Content Studio (Full Time, Remote)

Posted on: 28-10-2024 09:49