Customer Service Representative - Work From Home
Customer Service Representative - Call Center Agent
We are in the People Business. What does that mean? It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team. We think when it comes to customer service our agents should radiate our outgoing, friendly can-do attitudes. For the right person, that smile in their voice comes... naturally.
Sound like you? We want to speak with you!
What are the benefits?
? Health, Dental, Vision
? 401k Savings
? Employee Advancement, Career Path Development
? Promote from within
? Weekly drawing (gift cards, electronics etc)
? Paid Time Off for ALL employees, starts earning from day 1!
? Casual environment
? DailyPay Partner - get paid daily!
What Will I Be Doing?
? Answering phones, emails, and live chat from customers
? Professionally responding to customer inquiries
? Identifying, escalating priority issues, and reporting to high-level management.
? Following up on complicated customer interactions where required.
? Recording details of customer interactions (proficiently and accurately)
? Develop rapport with customers, with an upbeat and positive attitude
? Offer solutions- not excuses
What qualities do I have?
? Excellent customer service attitude.
? Ability to engage and tailor interactions with each customer, making their experience exceptional
? Friendly, confident, and a self-starter
? Strong verbal and written communicator
? Positive and quick troubleshooter
What qualifications do I need?
? 1 year of customer service-related experience (preferred)
? 1 year of call center (preferred)
? Basic knowledge of computers e.g navigation, 30 words per minute, copy/paste, open tabs (required)
? Excellent grammar, punctuation, and spelling (required)
? Live in one of the following states:Florida, Georgia, Kentucky, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Texas, and Utah.
We are searching for confident, self-starters who want to bring positivity and a great experience to our customers. While the position is multi-faceted, it boils down to being the customer's first point of contact and representing our brand values through phone calls, emails, and live chat interactions.
#CXremotejobs
Similar Remote Jobs
Customer Service Representative - Work From Home
Posted on: 11-08-2024 00:00
Live Chat Representative - Work from home
Posted on: 11-08-2024 00:00
Inbound Contact Center Agent (U.S. Remote)-Spanish Speaking
Posted on: 11-08-2024 00:00
Virtual Assistant for E-commerce and Marketing Support
Posted on: 11-08-2024 00:00
Apple Customer Service Representative (Work From Home)
Posted on: 11-08-2024 00:00
Remote Customer Service Agent at Delta Airlines
Posted on: 11-08-2024 00:00
Walmart Customer Care Specialist ? Remote Work
Posted on: 11-08-2024 00:00
(Remote) ? Doordash Work From Home Job
Posted on: 11-08-2024 00:00
Homemakers / Stay-at-Home Moms ? Flexible Hours
Posted on: 11-08-2024 00:00
(Work From Home) Delta Airlines remote jobs
Posted on: 11-08-2024 00:00
Chewy Remote Jobs Customer support (Work From Home )
Posted on: 13-09-2024 00:00
Compliance Examiner - Wealth Management
Posted on: 02-02-2025 00:00
Weekends JOB - Online Tutor & Part Time, Up to ?0 to ?0/hour
Posted on: 16-11-2024 19:14
Administrative Assistant (Part-Time) – Hilo
Posted on: 12-09-2024 00:00
Pharmacy Senior Account Manager
Posted on: 04-02-2025 19:18
Weekend Health Call Contact Center Specialist ? Every Sat/Sun-12 hour shifts and E/O Holiday (Remote Work for Local Candidates) in Allentown, PA
Posted on: 17-02-2025 05:59
Part-time Office Cleaning, Evenings- West Boise
Posted on: 31-01-2025 09:59
Data Entry Specialist at Disney
Posted on: 16-07-2024 18:49
Commercial Insurance Sales Producer- Fully Remote Alabama
Posted on: 16-11-2024 00:00
Remote Part-Time Customer Experience Representative ? American Express
Posted on: 18-12-2024 18:22