WORK FROM HOME

Remote, USA Full-time Posted 2025-07-30

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-10

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Customer Chat Specialist

Principal Consultant, Agile

Online chat specialist

Google Ads Specialist

Remote Virtual Assistant

Data entry remote

Data entry clerk

Call Center Representative

Customer Service Representatives/Healthcare-Remote

Care Coordinator (Remote ? Virginia Residents Only) | $24/hr ? Temporary Full-Time

Pharmacy Tech Liaison - Remote - Specialty, FT Days

Customer Experience Concierge, Centurion Lounge ? Atlanta

Executive Assistant, Integrated Planning & Franchise Management

Remote Recruiter

Chat Support Specialist - Remote Work

Patient Engagement Specialist

Manager - Warehouse Shift Operations

Amazon Delivery Driver

205 - Delivery Driver