Customer Service Rep - Remote
Our agents are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your... potential can take you anywhere you want to go.
Your Responsibilities
? Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
? Calmly attempt to resolve and de-escalate any issues
? Escalate interactions when necessary and appropriate
? Respond to requests for assistance and/or possible processing payments
? Track all call-related information for and reporting purposes
? Provide feedback on-call issues
? Upsell if required
Qualifications: ? High School Diploma or equivalent ? 6 months Customer Service experience minimum (not required) ? Be proficient in PC operation and navigation ? Have excellent communications skills, both oral and written ? Ability to work in a constantly changing and fast-paced environment ? Ability to stay composed and objective ? Strong listening skills
Requirements for working remotely:
? High-Speed Internet required
? Dedicated workspace
? Able to navigate and use a computer
? Cell phone - calling and texting
Benefits of working with us:
? Very Flexible environment/schedule
? Working with little or no supervision
? Work remotely from your home
? Lots of different travel-related perks as well as some other perks
? Family environment
Similar Remote Jobs
Customer Service Rep - Remote
Posted on: 08-08-2024 00:00
Plumbing and Heating Project Manager
Posted on: 08-08-2024 00:00
Google Sheets Input/Analyst (100% Remote)
Posted on: 08-08-2024 00:00
Recruiter (High Volume) - Remote
Posted on: 08-08-2024 00:00
Chat/Text Crisis Specialist, 3rd shift
Posted on: 08-08-2024 00:00
Customer Service, Medical Receptionist, Remote-USA
Posted on: 08-08-2024 00:00
Sales Education Manager - Remote
Posted on: 08-08-2024 00:00
Chat Support Specialist (United States-Nationwide)
Posted on: 08-08-2024 00:00
Live chat specialist (remote) FT/PT
Posted on: 08-08-2024 00:00
Remote Customer Service Representative, 5pm-Midnight
Posted on: 08-08-2024 00:00
Major Account Executive, Mid-Market Sales
Posted on: 24-09-2024 00:00
14381957 - Senior Software Engineer x3 - Google/Box Migration - Remote/Near a hub
Posted on: 24-09-2024 00:00
Remote Work From Home Data Entry Clerk / Typing (remote)
Posted on: 16-11-2024 19:13
Remote Admin Assistant for Sales and Marketing
Posted on: 28-10-2024 09:49
Part Time Customer Service Associate
Posted on: 20-01-2025 00:00
Data Entry Specialists
Posted on: 20-08-2024 00:00
Customer Chat Support Specialist (Remote| No Experience Needed)
Posted on: 30-09-2024 00:00
Customer Service Representative Remote Work from Home
Posted on: 16-07-2024 18:48
Remote Hybrid Bookkeeper in Royal Oak, MI
Posted on: 02-02-2025 00:00
Pharmaceutical Sales - Territory Manager - TRIUMPH OBESITY SPECIALTY
Posted on: 16-07-2024 18:38