WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-02
Similar Remote Jobs
WORK FROM HOME
Posted on: 08-08-2024 00:00
Freelance Virtual Assistant
Posted on: 08-08-2024 00:00
Virtual Support Trainer
Posted on: 08-08-2024 00:00
Video Project Moderator
Posted on: 08-08-2024 00:00
Remote Virtual Assistant
Posted on: 08-08-2024 00:00
Field Service Technician
Posted on: 08-08-2024 00:00
Online Chat Representative
Posted on: 08-08-2024 00:00
Printing & Mailing
Posted on: 08-08-2024 00:00
Remote Product Tester
Posted on: 08-08-2024 00:00
Chat Support Professional
Posted on: 08-08-2024 00:00
Part Time Sales ?Flexible Work ?Work from Home
Posted on: 16-11-2024 00:00
Remote Customer Support Agent
Posted on: 05-11-2024 03:45
Customer Service Representative - Client Services
Posted on: 16-07-2024 19:03
Work From Home - Online Retail Sales
Posted on: 22-10-2024 05:26
Remote Event Planner
Posted on: 31-01-2025 10:03
Remote Chat Operator (Non-Voice)
Posted on: 05-08-2024 00:00
Seeking Remote Sales Representatives: Flexible Schedule
Posted on: 19-11-2024 06:07
Retail Customer Service Associate
Posted on: 19-02-2025 06:27
Social Media Manager 5-10 Hours per Week (IC-FK)
Posted on: 20-01-2025 06:21
Work at Home Pharmacist Centralized Services (Must Reside in GA)
Posted on: 05-07-2024 05:50