Customer Service Representative Walmart - Part-Time Remote
We are seeking a dynamic and customer-focused individual to join our team as a Part-Time Remote Customer Service Representative for Walmart. In this role, you will have the opportunity to provide exceptional service to our valued customers while enjoying the flexibility of remote work.
Key Responsibilities:
Customer Assistance: Respond promptly and professionally to customer inquiries via phone, email, or chat, addressing concerns and providing solutions in accordance with Walmart's customer service standards. Order Support: Assist customers with order placement, tracking, cancellations, and modifications, ensuring accuracy and efficiency throughout the process. Issue Resolution: Investigate and resolve customer complaints or issues regarding products, orders, payments, or deliveries, striving for swift resolution and customer satisfaction. Product Knowledge: Develop a thorough understanding of Walmart's products, services, policies, and procedures to effectively assist customers... and provide accurate information. Documentation: Maintain detailed records of customer interactions, transactions, inquiries, and resolutions in accordance with company guidelines. Feedback and Improvement: Proactively identify trends, recurring issues, or areas for improvement in customer service processes and communicate feedback to relevant stakeholders. Qualifications:
Previous customer service experience, preferably in a retail or e-commerce environment.
Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
Strong problem-solving abilities and the ability to remain calm and courteous under pressure.
Proficiency in computer usage and familiarity with customer service software and tools.
Flexibility to work a part-time schedule, including evenings, weekends, and holidays as needed.
High school diploma or equivalent; additional education or training in customer service is a plus.
Benefits:
Competitive hourly wage.
Flexible part-time schedule with remote work option.
Opportunities for growth and advancement within the company.
Employee discounts and perks at Walmart and affiliated partners
Similar Remote Jobs
Customer Service Representative Walmart - Part-Time Remote
Posted on: 05-08-2024 00:00
Virtual Assistant (Entry-Level) - Remote | WFH
Posted on: 05-08-2024 00:00
Remote Online Education Manager - Now Hiring
Posted on: 05-08-2024 00:00
Airbnb Communication Manager - Contract to Hire
Posted on: 05-08-2024 00:00
Delta Airlines Data Entry Jobs ? Remote
Posted on: 05-08-2024 00:00
Remote Data Entry Clerk - Entry Level
Posted on: 05-08-2024 00:00
Amazon Virtual Customer Service Representative -Entry-Level- WFH
Posted on: 05-08-2024 00:00
Remote Licensed Marriage and Family Therapist (LMFT)
Posted on: 05-08-2024 00:00
Virtual Assistant Remote Jobs at American Express
Posted on: 05-08-2024 00:00
Medical Billing Specialist - Remote | WFH
Posted on: 05-08-2024 00:00
Customer Support Representative (Chat)
Posted on: 14-08-2024 00:00
Senior Pharmacy Technician - Call Center - Work From Home
Posted on: 31-01-2025 10:03
Part-Time Sales Associate
Posted on: 07-09-2024 00:00
Fedex Data Entry Remote Jobs
Posted on: 15-11-2024 04:55
Virtual Assistant
Posted on: 16-07-2024 19:03
Part-Time Evenings ? At Home Customer Service Rep ? Urgently Hiring
Posted on: 20-01-2025 06:21
Senior Solutions Architect Contact Center /Remote/
Posted on: 27-08-2024 00:00
Partner Engineer, Google Public Sector
Posted on: 24-09-2024 00:00
Online Teachers -All Subjects - Part Time
Posted on: 07-09-2024 00:00
Accountant Job For Freshers At Tesla
Posted on: 16-07-2024 18:36