Google Customer Success Specialist
We are looking for an energetic and organized Google Customer Success Specialist to join our team at CDW. In this role, you will be responsible for providing technical support and customer service to our clients using Google products. The ideal candidate will have a strong understanding of Google technology, and a passion for helping customers find success with Google products.Qualifications:?... Bachelor?s degree in Computer Science or a related field? Minimum of two years? experience in a customer service, technical support, or similar role? Excellent written and verbal communications skills? Exceptional problem-solving skills? Ability to provide exceptional customer service? Knowledge of Google products and technologies? Ability to work collaboratively in a team environment? Proven organizational and time-management skillsIf you have a passion for helping customers find success with Google products, and the skills to provide exceptional technical service, then this is the perfect role for you. We look forward to hearing from you!
Responsibilities: ?Respond to customer inquiries and requests with technical support and customer service, using Google products ?Provide exceptional customer service to customers seeking assistance with Google products ?Troubleshoot technical issues with Google products ?Train customers on the use of Google products ?Identify customer needs and recommend solutions ?Develop and implement strategies to improve customer satisfaction ?Stay up to date on Google product updates and changes ?Collaborate with team members to ensure customer success ?Provide feedback and recommendations to management on customer service practices and processes ?Maintain customer records and document customer interactions
CDW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
Similar Remote Jobs
Google Customer Success Specialist
Posted on: 05-08-2024 00:00
Remote Student Finance Representative
Posted on: 05-08-2024 00:00
Pharmacy Call Center Representative
Posted on: 05-08-2024 00:00
Data Analyst - Remote
Posted on: 05-08-2024 00:00
Software Data Analyst (remote)
Posted on: 05-08-2024 00:00
Remote Client Relationship Manager
Posted on: 05-08-2024 00:00
Home Health Sales Consultant
Posted on: 05-08-2024 00:00
Part-Time / Contract Recruiter
Posted on: 05-08-2024 00:00
Remote Sales Chat Representative
Posted on: 05-08-2024 00:00
Mompreneur - Freelance Copywriter
Posted on: 05-08-2024 00:00
Senior Project Manager Microsoft Dynamics 365 F&O-Remote
Posted on: 05-10-2024 00:00
Part- Time Evaluator Pyschology
Posted on: 09-12-2024 18:32
Entry Level Pharmacy Technician - Remote
Posted on: 20-01-2025 00:00
Social Media Moderator - Facebook (Remote)
Posted on: 02-08-2024 17:49
Administrative Assistant (part-time) FULLY REMOTE
Posted on: 16-07-2024 18:57
Data Scientist - All Levels
Posted on: 21-02-2025 00:00
Amazon Data Entry Part-Time Jobs ? Earn $20/Hour
Posted on: 19-09-2024 00:00
Part-time Customer Service Associate (100% remote) - Frankfort, KY
Posted on: 22-10-2024 05:26
Remote Sales Rep: No Cold Calling and Trainings Provided
Posted on: 25-10-2024 07:25
Remote Sales Support Assistant
Posted on: 06-12-2024 06:00