Concentrix - Customer Support Representative (Remote)
This is a work at home position. We will provide the equipment required for the job, should you qualify. The Customer Service Representative - may perform some/all of the following tasks:
? Answers inquiries by clarifying desired information; researching, locating, and providing information...
? Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
? Fulfills requests by clarifying desired information; completing transactions; forwarding requests
? Maintains call center database by entering information and document customer interaction
? Updates job knowledge by participating in educational opportunities and knowledge management
? Answers inquiries by clarifying desired information; researching, locating, and providing information.
? Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
? Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
? Maintains call center database by entering information and document customer interaction.
? Updates job knowledge by participating in educational opportunities and knowledge management.
? Develops appropriate reporting requirements by supervisor or manager
? Handles Subject Matter Expert inquiries and assist other team members
? Assists in the training of new-hires and assist in quality assurance activities
? **We are not able to hire residents in the following states: Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Jersey, New York, Oregon, Virginia, Washington DC, or Washington
Similar Remote Jobs
Concentrix - Customer Support Representative (Remote)
Posted on: 03-08-2024 00:00
Remote Call Center Customer Service Representative
Posted on: 03-08-2024 00:00
OnlyFans Chatter ? No Experience Required
Posted on: 03-08-2024 00:00
Delta Airlines Remote Jobs Data Entry
Posted on: 03-08-2024 00:00
Remote Call Center Customer Service Rep
Posted on: 03-08-2024 00:00
Virtual Data Entry Clerk: Remote Opportunity
Posted on: 03-08-2024 00:00
Retail Associate Part Time Now Hiring
Posted on: 03-08-2024 00:00
Website Live Chat Support Specialist (Remote)
Posted on: 03-08-2024 00:00
Part-time Insurance Verification Specialist - Remote
Posted on: 03-08-2024 00:00
Anytime, Anywhere - Part Time/Full Time
Posted on: 03-08-2024 00:00
Inbound Call Coord Entry-2
Posted on: 17-02-2025 05:59
Customer service advisor Remote - Night Shift
Posted on: 16-11-2024 19:13
Mgr Customer Development - Costco - open to remote
Posted on: 02-01-2025 03:59
Manager, Social Insights (Disney Branded Television)
Posted on: 24-01-2025 00:00
Amazon Work From Home & Remote Jobs
Posted on: 12-09-2024 00:00
In-Home Sales Flooring and Design Associate
Posted on: 11-01-2025 15:33
Data Analytics Instructor - German Speaking (Freelance, Remote)
Posted on: 19-08-2024 00:00
Sales Associate (Part-Time) - 52nd Street, Philadelphia, PA
Posted on: 03-12-2024 06:01
Remote Data Entry ? Flexible Hours
Posted on: 24-09-2024 00:00
American Express Global Business Travel is hiring: Lead Business Analyst in Schn
Posted on: 04-12-2024 05:42