Concentrix - Customer Support Representative (Remote)
This is a work at home position. We will provide the equipment required for the job, should you qualify. The Customer Service Representative - may perform some/all of the following tasks:
? Answers inquiries by clarifying desired information; researching, locating, and providing information...
? Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
? Fulfills requests by clarifying desired information; completing transactions; forwarding requests
? Maintains call center database by entering information and document customer interaction
? Updates job knowledge by participating in educational opportunities and knowledge management
? Answers inquiries by clarifying desired information; researching, locating, and providing information.
? Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
? Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
? Maintains call center database by entering information and document customer interaction.
? Updates job knowledge by participating in educational opportunities and knowledge management.
? Develops appropriate reporting requirements by supervisor or manager
? Handles Subject Matter Expert inquiries and assist other team members
? Assists in the training of new-hires and assist in quality assurance activities
? **We are not able to hire residents in the following states: Alaska, California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Montana, New Jersey, New York, Oregon, Virginia, Washington DC, or Washington
Similar Remote Jobs
Concentrix - Customer Support Representative (Remote)
Posted on: 03-08-2024 00:00
Remote Call Center Customer Service Representative
Posted on: 03-08-2024 00:00
OnlyFans Chatter ? No Experience Required
Posted on: 03-08-2024 00:00
Delta Airlines Remote Jobs Data Entry
Posted on: 03-08-2024 00:00
Remote Call Center Customer Service Rep
Posted on: 03-08-2024 00:00
Virtual Data Entry Clerk: Remote Opportunity
Posted on: 03-08-2024 00:00
Retail Associate Part Time Now Hiring
Posted on: 03-08-2024 00:00
Website Live Chat Support Specialist (Remote)
Posted on: 03-08-2024 00:00
Part-time Insurance Verification Specialist - Remote
Posted on: 03-08-2024 00:00
Anytime, Anywhere - Part Time/Full Time
Posted on: 03-08-2024 00:00
Personal Assistant - Remote
Posted on: 22-11-2024 05:34
** Fully Remote** Special Education Teacher (FL)
Posted on: 24-09-2024 00:00
Principal Product Manager, Search Relevance (Remote - United States)
Posted on: 15-12-2024 15:02
Virtual Assistant / Airbnb Customer Support for Short-Term Rental Company - Contract to Hire
Posted on: 22-08-2024 00:00
American Express(Virtual Assistant) Remote Jobs
Posted on: 05-02-2025 00:00
Amazon Recruitment | Customer Service - Work From Home - Part-Time
Posted on: 16-11-2024 00:00
Custodial Assistant - (Multiple Positions)
Posted on: 02-02-2025 00:00
Cyber Defense Specialist - 3rd Shift - Sunday through Wednesday
Posted on: 26-12-2024 06:12
Dot Esports: YouTube and Streaming Freelance Writer
Posted on: 30-09-2024 00:00
[Part-time Remote jobs] American Express Data Entry Jobs 26/Hr (Remote, Online)
Posted on: 15-12-2024 15:02