Aetna Customer Support Remote Jobs
Welcome to Aetna, a leading name in the healthcare industry dedicated to providing innovative and comprehensive health solutions. At Aetna, we believe in creating a healthier world by delivering quality care and fostering a collaborative and inclusive work environment. As a Customer Support Representative in our Remote division, you will be an integral part of our commitment to excellent customer... service and support. Position: Customer Support Representative - Remote Job Responsibilities: ? * Provide Exceptional Customer Service: Respond to customer inquiries, troubleshoot issues, and resolve concerns promptly and courteously. ? * Remote Assistance: Engage with customers remotely to assist in navigating our products and services, ensuring a seamless experience. ? * Knowledgeable Guidance: Stay updated on Aetna products, services, and policies to provide accurate information and guidance to customers. ? * Problem Resolution: Effectively address and resolve customer complaints, escalating issues when necessary to ensure swift resolution. ? * Documentation: Maintain detailed and accurate records of customer interactions, feedback, and resolutions. ? Required Skills: ? * Communication Skills: Exceptional verbal and written communication skills to articulate information clearly and professionally. ? * Empathy: Ability to understand and empathize with customer needs, demonstrating a genuine commitment to customer satisfaction. ? * Technical Proficiency: Comfortable using remote communication tools, navigating computer systems, and troubleshooting basic technical issues. ? * Problem-Solving: Strong analytical and problem-solving skills to address customer concerns effectively. ? * Adaptability: Ability to adapt to a dynamic work environment and embrace change positively. ? Qualifications: ? * Previous experience in customer support or a related field is preferred. ? * High school diploma or equivalent; college degree is a plus. ? * Availability to work flexible hours, including evenings and weekends as needed. ? * Commitment to delivering outstanding customer service and exceeding performance targets. ? How to Apply:
If you are passionate about making a difference in people lives and possess the skills outlined above, we invite you to join our team at Aetna. Please submit your resume and a cover letter detailing your relevant experience to us.
Join us at Aetna, where your dedication to customer support will contribute to building a healthier and happier community.
Aetna is an equal opportunity employer and welcomes applicants from all backgrounds to apply
Similar Remote Jobs
Aetna Customer Support Remote Jobs
Posted on: 02-08-2024 17:49
UPS Remote Jobs (Data Entry, Full Time) ? Indeed Jobs
Posted on: 02-08-2024 17:49
(Part Time / Work From Home) Amex Virtual Assistant Job
Posted on: 02-08-2024 17:49
Entry Level - Research Data Analyst (Remote) Immediate
Posted on: 02-08-2024 17:49
Delta Airline Customer Service Representative - Work At Home
Posted on: 02-08-2024 17:49
Online Chat Support Specialist
Posted on: 02-08-2024 17:49
WORK FROM ANYWHERE Fully Remote Entry Level Position
Posted on: 02-08-2024 17:49
Customer Engagement Manager
Posted on: 02-08-2024 17:49
Disney Social Media Customer Support (Work From Home)
Posted on: 02-08-2024 17:49
United Airlines Work From Home Jobs(Data, Remote, Entry Level)
Posted on: 02-08-2024 17:49
Vulnerability Scanning Engineer
Posted on: 03-12-2024 06:00
Amazon Virtual Assistant Jobs ?ork From Home Hiring
Posted on: 19-09-2024 00:00
American Airlines Data Entry Jobs ||Remote|| (Analyst, Customer Research) ? MySmartPros
Posted on: 13-12-2024 17:47
Remote Amazon Data Entry Jobs Hiring (URGENT) - Part-Time
Posted on: 20-01-2025 00:00
Upward Bound Program Advisor at Clairton & McKeesport High Schools...
Posted on: 16-07-2024 18:43
NON-COMPACT STATE - PT Remote CCM/RTM Care Management Nurse (CA)
Posted on: 24-01-2025 04:52
Mail Handling Technician
Posted on: 28-01-2025 06:21
Entry-Level Data Entry and Chat Support Jobs | Fully Remote | $25-$35/hr
Posted on: 20-08-2024 00:00
Online Adjunct - Applied Research Methods Expert- School of Education
Posted on: 31-01-2025 10:01
REMOTE OMNI Flight Mechanic (Home Based)
Posted on: 16-07-2024 18:59