Customer Service Associate - Remote
Qleen makes it easy for homeowners to automate their chores, from house cleaning to yard maintenance, window cleaning, and pool maintenance.
With our fully vetted service providers, super-easy online booking application, and A+ customer service team, Qleen makes it easy for customers to manage their household work...
We are looking to grow our customer service and service provider service teams.
You might be the customer service team member we need if you are the following:
? Detailed: You are thorough in your work and with tracking progress on your tasks
? Self Managing: Can work with little to no supervision
? Ready & Willing: Can take on interesting and uncommon customer service issues
? Computer Skills: Able to work with applications you haven't seen before and know how to troubleshoot common computer issues
? Quality: You are always professional, efficient, consistent, and honest to your co-workers and to yourself
What You Will Be Doing
? You will be the first point of contact in our call center answering incoming calls from customers and Service Providers.
? Respond to customer emails, texts, and web chat inquiries.
? Help customers with bookings, including booking a service, canceling, and rescheduling.
? Help Service Providers with questions or issues regarding Work Orders and policy questions.
? Help customers and Service Providers troubleshoot software issues
? Work as part of a fully remote team, utilizing technology that allows for team communication, training, and meetings
Skills Needed
? Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a customer's concern
? Able to handle incoming phone calls from customers without getting nervous
? Track multiple issues at the same time
? Ability to troubleshoot software malfunctions
? Able to work efficiently on a remote-based team of co-workers
PLEASE NOTE: This is a remote job, but only available for residents of Arizona
Required
? A computer and quiet place to work
? A good internet connection
? Must be a resident of Arizona
Compensation Pay Range
? $17.50 to $20.50/hr
? Based on experience
? Health Insurance Benefits available
? Paid Time Off
You can learn more about us at www.qleen.com
Similar Remote Jobs
Customer Service Associate - Remote
Posted on: 02-08-2024 17:49
Remote Online Amazon Chat Jobs No Experience - Easy Jobs Hiring Near Me - Part-Time
Posted on: 02-08-2024 17:49
Virtual Assistant - Work from Home - Anywhere in United States of America
Posted on: 02-08-2024 17:49
Disney Remote Job At Home (Entry Level/No Experience)
Posted on: 02-08-2024 17:49
Data Collector
Posted on: 02-08-2024 17:49
Delta Airlines Remote Customer Support Positions Available
Posted on: 02-08-2024 17:49
Part-Time (Hiring Now) Fedex Online Customer Service Jobs Remote - Hiring Now
Posted on: 02-08-2024 17:49
Doordash Remote Jobs customer support Associate (Entry Level)
Posted on: 02-08-2024 17:49
Tesla Remote Customer Service Jobs in United States
Posted on: 02-08-2024 17:49
Remote Disney Jobs: Bring the Magic Home!
Posted on: 02-08-2024 17:49
Remote Chat Support Specialist - Part Time
Posted on: 18-02-2025 03:58
Remote Prior Authorization Pharmacy Technician
Posted on: 29-08-2024 00:00
Psychiatric Examiner (Psychologist) (NY HELPS), Central Office;
Posted on: 31-01-2025 10:00
Delivery Driver Assistant
Posted on: 16-01-2025 19:15
Remote Customer Service Representative
Posted on: 02-08-2024 17:49
Customer Service Representative - Remote in UK
Posted on: 16-11-2024 19:13
Weekend Auction Support Specialist, Bring a Trailer (Remote)
Posted on: 02-01-2025 03:59
Family Enrichment Specialist I
Posted on: 04-11-2024 05:37
Live Chat Customer Support Specialist (No Phone)
Posted on: 16-07-2024 19:01
group manager, Payments Product Innovation & Programs (Remote - U.S.)
Posted on: 16-07-2024 05:47