Remote Office Assistant

Remote, USA Full-time Posted 2025-03-14
    ## Job SummaryWe are seeking a detail-oriented Office Assistant to join our team. The ideal candidate will provide administrative support and ensure efficient office operations...## Duties
  • Efficiently handle calls from patients, providers, and vendors, ensuring all inquiries are managed professionally and promptly.
  • Manage patient appointments within the Athenahealth EMR, coordinate with providers, and maintain an organized schedule.
  • Process and obtain necessary authorizations for procedures and treatments.
  • Verify patient eligibility and benefits for various insurance plans.
  • Prepare and pre-chart insurance and administrative documentation ahead of patient visits.
  • Handle patient payments, process collections, and manage payment plans and refunds.
  • Process requests for medical records and ensure accurate data entry and maintenance.
  • Maintain accurate and up-to-date patient and administrative records.
  • Provide additional administrative support as required to ensure efficient practice operations.
    ## Skills
  • Previous experience in a medical office or similar administrative role preferred.
  • Proficiency with Athenahealth EMR or willingness to learn and utilize the system.
  • Excellent communication and customer service skills.
  • Strong organizational skills and attention to detail.
  • Ability to handle sensitive information with confidentiality.
  • Competence in managing multiple tasks and priorities.
  • Working knowledge and understanding of reading patients' explanation of benefits statements for the purpose of payment collections is required.
  • Experience with insurance verification, referral verification, and and customer service will strengthen the application.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40.00 per week

Benefits:
? Dental insurance
? Paid time off
? Vision insurance

Schedule:
? 8 hour shift
? Day shift

Experience:
? Customer service: 1 year (Preferred)

Work Location: Remote

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