Remote Call Center Agent
A-Line Staffing is now a Remote Benefit Call Center Representative. This would be full time / 40+ hours per week.
If you are interested in this Remote Benefit Call Center Representative Opportunity, please contact Michelle at 586-422-1171 or [email protected]...
Remote Benefit Call Center Representative Hours
? 40-hour work week ? must be flexible to work an 8-hour shift between 8am-7pm with some weeks going until 11pm during the busy season
? During our busy season you will be expected to work a 40-hour week and overtime when requested
? During our off season, your hours will fluctuate between 32 to 40 hours depending on client need
? NO WEEKEND SHIFTS!
Remote Benefit Call Center Representative Compensation
? The pay for this position is between $16.50 an hour
? Benefits are available to full-time employees after 90 days of employment
? A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Remote Benefit Call Center Representative Responsibilities
? As a Benefit Call Center Representative, you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans.
? Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message.
? Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls.
? Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements.
? Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.
? Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member.
Remote Benefit Call Center Representative Requirements
? Must have High School Diploma or GED
? Looking for any various experience, preferably in Customer Service or Call Center!
? Looking for English Speaking candidates or Bilingual in Spanish or French (Paid .75 Cents more if Bilingual, Fully Fluent in Spanish or French)
? Candidates MUST live within 2 hours of Buffalo, NY to be qualified for opportunity
If you think this Remote Benefit Call Center Representative Position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting
Similar Remote Jobs
Remote Call Center Agent
Posted on: 31-07-2024 19:12
Dishwasher
Posted on: 31-07-2024 19:12
Founding Engineer (Backend & AWS Infra)
Posted on: 31-07-2024 19:12
AI/Machine Learning Engineer
Posted on: 31-07-2024 19:12
American Express Virtual Assistant Work From Home (Remote) - Part-Time
Posted on: 31-07-2024 19:12
Remote Work From Home Data Entry Specialist (remote)
Posted on: 31-07-2024 19:12
[Part/Full-Time] American express remote jobs ? Part-Time Work From Home Job
Posted on: 31-07-2024 19:12
Ai Engineer (Remote)
Posted on: 31-07-2024 19:12
AI/ML Tester
Posted on: 31-07-2024 19:12
Public Relations Account Coordinator (Media Relations)
Posted on: 31-07-2024 19:12
Data Entry Clerk Night Shift
Posted on: 31-01-2025 09:58
Fully Remote, Part Time, Flexible Position for Diagnostic Radiologist
Posted on: 09-08-2024 00:00
Healthcare Quality Assurance Specialist (SCA)-1
Posted on: 15-08-2024 00:00
Virtual Assistant (Work At Home/Remote) at American Express (Amex)
Posted on: 16-07-2024 18:47
QE SDET (Automation) - Backfill
Posted on: 21-08-2024 00:00
Delivery Driver (Part-Time)
Posted on: 20-01-2025 00:00
Jobs At Home Aetna Ct $26/Hour
Posted on: 16-07-2024 18:51
Sr Mgr,HR Business Partner- WA/OR (Division 08 Region 85)
Posted on: 05-01-2025 17:58
Call Center - Member Contact Center Manager - Remote
Posted on: 14-02-2025 07:18
Fully Remote Financial Services Consultant (Flex Schedule)
Posted on: 16-01-2025 19:16