LIVE CHAT AGENT

Remote, USA Full-time Posted 2025-03-14

We are looking for a motivated and enthusiastic Live Chat Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience.
Duties and responsibilities...
? Providing customer support via telephone, e-mail, voice chat or in-person
? Informing customers about products and services
? Responding to customer questions
? Resolving customer complaints
? Suggesting solutions for common problems
? Preparing documents and reports
? Updating customer database
? Training new customer service agents
? Collaborating with the management team
? Improving overall customer satisfaction

Requirements and qualifications
? Minimum of a High School Diploma
? Minimum of 1 year of experience in customer service
? Strong computer skills
? Superb verbal and written communication skills
? Strong interpersonal skills
? Excellent customer service skills
? Ability to build relationships with clients
? Strong persuasion skills
? Excellent multi-tasking skills
? Ability to work with others
? Excellent problem-solving skills
? Ability to prioritize tasks
? Ability to work under pressure
? Ability to work in a fast-paced environment
? Flexibility to work shifts
? Ability to meet deadlines

Apply Job!

Similar Remote Jobs

LIVE CHAT AGENT

Posted on: 16-07-2024 19:07

Delta Airlines Virtual Jobs (Work At Home)

Posted on: 16-07-2024 19:07

Microsoft Dynamics Developer

Posted on: 16-07-2024 19:07

YouTube Content Creator

Posted on: 16-07-2024 19:07

YouTube Content Creator

Posted on: 16-07-2024 19:07

Software Engineer - Platform/DevOps

Posted on: 24-09-2024 00:00

Virtual Front Desk Receptionist

Posted on: 20-08-2024 00:00

Technical Lead - Managed Services Operations

Posted on: 11-01-2025 15:33

Call Center Tier 1 Agents - (Fully Remote)

Posted on: 27-09-2024 00:00

Account Manager, Commercial Insurance

Posted on: 08-10-2024 00:00