Call Center Agent (100% Remote) **US ONLY** - Now Hiring
About the job Call Center Agent (100% Remote) **US ONLY**
JOB OVERVIEW:
?Customer Care Representative Full-Time
?Reports to Customer Care Team Lead
?100% Remotework from home!
RESPONSIBILITIES: ?Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ?Delivers quality customer satisfaction with every contact ?Meets key individual productivity metrics in line with department goals ?Displays understanding and follow through with policies and guidelines ?Communicate to management regarding issues ?Other duties as assigned
SKILLS:
?Strong verbal and written communication skills
?Fast typing speed (at least 50 wpm or above)
?Tech-savvy and a fast learner
?Customer-focused
?Ability to work under stress to achieve targets
?Previous experience with Zendesk is a plus
?College degree or equivalent preferred
EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ?A desktop or laptop (2015 or newer, Mac or PC) ?A voice-capable headset, and a webcam to carry out training and work duties. ?Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ?A (non-public) dedicated workspace that is free from noise or distraction
Similar Remote Jobs
Call Center Agent (100% Remote) **US ONLY** - Now Hiring
Posted on: 27-02-2025 00:00
House Manager/Personal Assistant
Posted on: 27-02-2025 00:00
Mobile Support Analyst - ITIL
Posted on: 27-02-2025 00:00
Work online as a chat moderator
Posted on: 27-02-2025 00:00
On Air Personality - Milwaukee Bucks YouTube Channel
Posted on: 27-02-2025 00:00
Virtual Chat Support Specialist ? Phone-Free Remote Role (Entry Level)
Posted on: 27-02-2025 00:00
Online Survey Taker
Posted on: 27-02-2025 00:00
Fully Remote Data Entry Clerk ? No Experience Needed
Posted on: 27-02-2025 00:00
(Part-time jobs) Amazon Jobs: Work from Home Customer Service Opportunities ? No Experience Needed
Posted on: 27-02-2025 00:00
Remote Data Entry Clerk (Entry Level)
Posted on: 27-02-2025 00:00
Inventory Control Clerk
Posted on: 14-02-2025 07:18
Financial Services Consultant ? Remote & Flexible Opportunity
Posted on: 27-02-2025 00:00
Online Order Filling Team Associate
Posted on: 04-11-2024 05:37
Entry level copy editing assistants needed
Posted on: 11-11-2024 03:51
Remote Call Center Representative
Posted on: 13-12-2024 17:47
Tiktok Full-Time Remote Jobs - Hiring Now
Posted on: 23-01-2025 00:00
Specialist, Corporate Occupational Safety (Remote)
Posted on: 16-07-2024 05:47
RN Labor and Delivery - $2,350 per week
Posted on: 27-11-2024 06:06
Call Center Customer Service Representative
Posted on: 23-09-2024 00:00
Entry-Level Remote Data Entry Jobs at Amazon ? No Prior Experience Require
Posted on: 24-09-2024 00:00