Customer Service Representative
Remote, USA
Full-time
Posted 2025-03-15
As a Remote Customer Service Representative for Travel, you will play a crucial role in providing exceptional customer service to clients with their travel-related inquiries and concerns. Your responsibilities will include: ? Responding to customer inquiries via phone, email, and chat regarding travel bookings, reservations, and general travel information ? Assisting customers with booking... flights, hotels, rental cars, and other travel services according to their preferences and budget ? Providing guidance and support to customers in navigating travel websites and online booking platforms ? Resolving customer issues and complaints in a professional and timely manner, ensuring customer satisfaction ? Educating customers on travel policies, procedures, and travel-related regulations ? Collaborating with internal teams such as reservations, sales, and operations to address customer needs effectively ? Maintaining accurate records of customer interactions, transactions, and feedback ? Upselling additional services or travel packages to enhance the customer experience and increase revenue Requirements: ? Previous experience in customer service or a related field is preferred but not required ? Excellent communication skills, both verbal and written ? Strong problem-solving abilities and a customer-focused mindset ? Proficiency in using customer relationship management (CRM) software and online communication tools ? Ability to work independently and efficiently in a remote work environment ? Knowledge of travel industry trends, destinations, and travel booking platforms is a plus ? Flexibility to work in shifts, including evenings, weekends, and holidays as needed If you're passionate about helping customers and thrive in a remote work setting, this could be an exciting career opportunity for you! Powered by JazzHR shtDw4xOLI
Similar Remote Jobs
Customer Service Representative
Posted on: 16-07-2024 19:05
Senior Software Engineer, Mainframe (remote)
Posted on: 16-07-2024 19:05
Senior Coordinator Peer to Peer Programs - East Coast-Remote
Posted on: 16-07-2024 19:05
TikTok Creator
Posted on: 16-07-2024 19:05
Data Entry Operator - Remote
Posted on: 16-07-2024 19:05
Part Time Remote Walmart Data Entry Job - Work From Home Job
Posted on: 16-07-2024 19:05
Teen Parent Specialist I (Part-Time Weekends) - Seton Home
Posted on: 16-07-2024 19:05
Customer Service Agent - Starting at $17.00/hour - Remote
Posted on: 16-07-2024 19:05
Staff Engineer
Posted on: 16-07-2024 19:05
Customer Service Representative - Remote, OK
Posted on: 16-07-2024 19:05
Customer Service Representative (Remote)
Posted on: 27-08-2024 00:00
Health Insurance Verification Specialist (Remote-Wisconsin)
Posted on: 20-01-2025 00:00
Remote Therapist - 1099 Part Time - LCSW or LMHC - New York Licensed
Posted on: 31-01-2025 10:03
IT Assessor Jr.-Secret Clearance (REMOTE)
Posted on: 22-09-2024 00:00
Part-Time Job ? UPS Package Handler (Remote) | $15 per hour
Posted on: 07-09-2024 00:00
Delivery Helper Hiring Immediately
Posted on: 12-12-2024 19:15
Online AP Teacher (Various Subjects)
Posted on: 20-11-2024 13:46
Customer Solutions Advisor, Amazon Key for Business
Posted on: 11-11-2024 03:51
Data Analyst, Marketing Insights
Posted on: 31-01-2025 09:58
Forklift Operator (2nd Shift)
Posted on: 04-02-2025 19:18