Live chat specialist
Boys & Girls Clubs of El Paso is seeking a dedicated and customer-oriented individual to join our team as a Live Chat Specialist. In this role, you will be responsible for providing exceptional online customer support through live chat channels. If you have excellent communication skills, a friendly demeanor, and enjoy helping others, we would love for you to join our team!
Responsibilities
? Respond to customer inquiries and provide information about our programs and services through live chat.
? Assist customers with any issues or problems they may encounter and find appropriate solutions.
? Provide exceptional customer service by understanding and addressing customer needs in a timely and efficient manner.
? Maintain a positive and professional attitude while engaging with customers.
? Keep accurate records of customer interactions and transactions.
? Collaborate with other team members to resolve complex customer issues.
? Stay up-to-date with product knowledge, services, and... promotions.
? High school diploma or equivalent.
? Proven customer service experience, preferably in a live chat or online support role.
? Excellent communication skills, both written and verbal.
? Ability to multitask and handle multiple live chat conversations simultaneously.
? Strong problem-solving and decision-making skills.
? Proficient in using live chat software and other customer support tools.
? Positive and friendly attitude with a strong customer-centric approach.
? Ability to work independently and as part of a team.
? Flexibility to work a variety of shifts, including evenings and weekends.
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Work From Home
Similar Remote Jobs
Live chat specialist
Posted on: 16-07-2024 19:05
Hourly Live Chat Assistant (Remote / No Experience)
Posted on: 16-07-2024 19:05
Entry Level - Remote Data Entry Clerk
Posted on: 16-07-2024 19:05
Manager, Associate Relations (Remote-Eligible)
Posted on: 16-07-2024 19:05
Human Resources Generalist II - Fully Remote (AZ, FL, IL, IN, NC...
Posted on: 16-07-2024 19:05
Customer Service Jobs in Florida at Netflix
Posted on: 16-07-2024 19:05
Spanish interpreter
Posted on: 16-07-2024 19:05
Customer Service Representative - Remote - Full-Time
Posted on: 16-07-2024 19:05
Dispatcher I (3rd Shift) -- Remote | WFH
Posted on: 16-07-2024 19:05
Customer Service Representative, IN - Remote - (Job Number: 24003636)
Posted on: 16-07-2024 19:05
Team Leader - Fraud / Finance Work at Home, Alaska Job Type: Contact Center
Posted on: 03-08-2024 00:00
Remote Certified Medical Coders and Billers | Work From Home
Posted on: 07-11-2024 05:43
Remote/In Person Notary - Digital Reporter
Posted on: 03-01-2025 07:35
Fully Remote Amazon Customer Service - United States (Work From Home)
Posted on: 31-01-2025 10:03
Remote Medical Office Receptionist
Posted on: 22-10-2024 05:25
2025 Pathways Advisor
Posted on: 13-12-2024 17:47
Scheduling and Customer Service Agent
Posted on: 16-11-2024 00:00
National Safety Trainer
Posted on: 21-11-2024 08:14
Manager, Social Media ? Sports Talent + The Collective
Posted on: 20-11-2024 13:46
Data Entry Assistant At We Work - Entry Level Jobs
Posted on: 23-01-2025 00:00