Live chat specialist
Boys & Girls Clubs of El Paso is seeking a dedicated and customer-oriented individual to join our team as a Live Chat Specialist. In this role, you will be responsible for providing exceptional online customer support through live chat channels. If you have excellent communication skills, a friendly demeanor, and enjoy helping others, we would love for you to join our team!
Responsibilities
? Respond to customer inquiries and provide information about our programs and services through live chat.
? Assist customers with any issues or problems they may encounter and find appropriate solutions.
? Provide exceptional customer service by understanding and addressing customer needs in a timely and efficient manner.
? Maintain a positive and professional attitude while engaging with customers.
? Keep accurate records of customer interactions and transactions.
? Collaborate with other team members to resolve complex customer issues.
? Stay up-to-date with product knowledge, services, and... promotions.
? High school diploma or equivalent.
? Proven customer service experience, preferably in a live chat or online support role.
? Excellent communication skills, both written and verbal.
? Ability to multitask and handle multiple live chat conversations simultaneously.
? Strong problem-solving and decision-making skills.
? Proficient in using live chat software and other customer support tools.
? Positive and friendly attitude with a strong customer-centric approach.
? Ability to work independently and as part of a team.
? Flexibility to work a variety of shifts, including evenings and weekends.
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Work From Home
Similar Remote Jobs
Live chat specialist
Posted on: 16-07-2024 19:05
Hourly Live Chat Assistant (Remote / No Experience)
Posted on: 16-07-2024 19:05
Entry Level - Remote Data Entry Clerk
Posted on: 16-07-2024 19:05
Manager, Associate Relations (Remote-Eligible)
Posted on: 16-07-2024 19:05
Human Resources Generalist II - Fully Remote (AZ, FL, IL, IN, NC...
Posted on: 16-07-2024 19:05
Customer Service Jobs in Florida at Netflix
Posted on: 16-07-2024 19:05
Spanish interpreter
Posted on: 16-07-2024 19:05
Customer Service Representative - Remote - Full-Time
Posted on: 16-07-2024 19:05
Dispatcher I (3rd Shift) -- Remote | WFH
Posted on: 16-07-2024 19:05
Customer Service Representative, IN - Remote - (Job Number: 24003636)
Posted on: 16-07-2024 19:05
REMOTE: Lead Consultant (React/NextJS Full Stack)
Posted on: 01-10-2024 00:00
Entry-Level Divorce Paralegal Job in Tampa
Posted on: 11-01-2025 15:33
FP&A Business Partner ? Marketing
Posted on: 28-01-2025 06:21
Entry Level Account Manager
Posted on: 17-12-2024 18:01
Legal Transcriptionist - US
Posted on: 13-11-2024 04:54
Remote Customer Service Representative
Posted on: 23-01-2025 00:00
Channel Producer, Ad Platforms
Posted on: 04-02-2025 19:18
YouTube Content Moderator Jobs Remote $27Hr
Posted on: 16-07-2024 18:58
Wayfair Jobs Near Me $21/Hour ? MySmartPros
Posted on: 03-09-2024 00:00
Disney Destination Specialist
Posted on: 27-08-2024 00:00