Live chat specialist
Boys & Girls Clubs of El Paso is seeking a dedicated and customer-oriented individual to join our team as a Live Chat Specialist. In this role, you will be responsible for providing exceptional online customer support through live chat channels. If you have excellent communication skills, a friendly demeanor, and enjoy helping others, we would love for you to join our team!
Responsibilities
? Respond to customer inquiries and provide information about our programs and services through live chat.
? Assist customers with any issues or problems they may encounter and find appropriate solutions.
? Provide exceptional customer service by understanding and addressing customer needs in a timely and efficient manner.
? Maintain a positive and professional attitude while engaging with customers.
? Keep accurate records of customer interactions and transactions.
? Collaborate with other team members to resolve complex customer issues.
? Stay up-to-date with product knowledge, services, and... promotions.
? High school diploma or equivalent.
? Proven customer service experience, preferably in a live chat or online support role.
? Excellent communication skills, both written and verbal.
? Ability to multitask and handle multiple live chat conversations simultaneously.
? Strong problem-solving and decision-making skills.
? Proficient in using live chat software and other customer support tools.
? Positive and friendly attitude with a strong customer-centric approach.
? Ability to work independently and as part of a team.
? Flexibility to work a variety of shifts, including evenings and weekends.
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Work From Home
Similar Remote Jobs
Live chat specialist
Posted on: 16-07-2024 19:05
Hourly Live Chat Assistant (Remote / No Experience)
Posted on: 16-07-2024 19:05
Entry Level - Remote Data Entry Clerk
Posted on: 16-07-2024 19:05
Manager, Associate Relations (Remote-Eligible)
Posted on: 16-07-2024 19:05
Human Resources Generalist II - Fully Remote (AZ, FL, IL, IN, NC...
Posted on: 16-07-2024 19:05
Customer Service Jobs in Florida at Netflix
Posted on: 16-07-2024 19:05
Spanish interpreter
Posted on: 16-07-2024 19:05
Customer Service Representative - Remote - Full-Time
Posted on: 16-07-2024 19:05
Dispatcher I (3rd Shift) -- Remote | WFH
Posted on: 16-07-2024 19:05
Customer Service Representative, IN - Remote - (Job Number: 24003636)
Posted on: 16-07-2024 19:05
Senior Account Executive
Posted on: 16-07-2024 18:48
Systems Engineer 3
Posted on: 16-01-2025 19:15
Financial Services & Sales | 100% Remote | Part-time or Full-time |
Posted on: 08-01-2025 08:06
Virtual Data Entry Assistant ? Entry Level $17-$19/Hour
Posted on: 24-09-2024 00:00
Fully Special Education Teacher Needed - Remote | WFH
Posted on: 11-08-2024 00:00
Integrations Analyst I (Work Remotely Anywhere in the U.S.)
Posted on: 08-01-2025 08:06
Part-Time Project Workflow & Operations Specialist (Remote)
Posted on: 11-01-2025 15:33
Provider Customer Service Call and Chat Representative - Remote in Multiple Locations
Posted on: 25-10-2024 07:25
Sr Manager, Brand Development & Integration Burbank, CA, USA
Posted on: 05-10-2024 00:00
Disability Access Service Video Chat, DC (Tampa, FL) ? Bench-Full Time
Posted on: 20-01-2025 00:00