Customer Service (remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service (remote work )
Posted on: 21-02-2025 00:00
Database Specialist / Non Profit
Posted on: 21-02-2025 00:00
Principal Researcher - Talent Analytics
Posted on: 21-02-2025 00:00
Remote Receptionist Secretary - FT/PT
Posted on: 21-02-2025 00:00
Nursing Assistant - Full Time
Posted on: 21-02-2025 00:00
Retail Reset Merchandiser (Hiring Immediately)
Posted on: 21-02-2025 00:00
Virtual Medical Transcriptionist- Dallas, TX
Posted on: 21-02-2025 00:00
Mid Level Data Entry Specialist
Posted on: 21-02-2025 00:00
Airbnb / Vacation Rental Cleaner
Posted on: 21-02-2025 00:00
Customer Service (remote work )
Posted on: 21-02-2025 00:00
Remote Work From Home Legal Transcription
Posted on: 16-12-2024 16:52
Social Lead, Channel Communications
Posted on: 21-11-2024 08:14
FCM - Online Corporate Travel Booking Tool Specialist - Remote, US
Posted on: 04-11-2024 05:38
Amazon Work From Home Jobs From 9PM To 5AM $35/Hour
Posted on: 16-07-2024 18:38
Sales Team Lead - Costco
Posted on: 23-10-2024 04:42
Analyst - Stock Administration
Posted on: 20-01-2025 00:00
Investigator - Remote Division
Posted on: 02-12-2024 03:11
Virtual Special Education Teacher for SC school districts
Posted on: 13-12-2024 17:48
Digital Product Reviewer (Remote)
Posted on: 25-11-2024 05:19
Sales - Nationwide Fully Remote Work From Home
Posted on: 02-02-2025 00:00