Customer Service Representative - Seasonal
Description:
? The Customer Service Representative supports Sensaria & our Great Big Canvas (GBC) & Canvas on Demand (COD)business, which creates custom wall art from digital images.
? The Customer Service team is responsible for providing outstanding customer service to our customers via email, live chat, and telephone.
? This position provides information to customers about the status of their orders, implements requested changes, and works with the internal team to find solutions to one-off challenges should they arise.
? Additional time spent cross-functionally in a support role to either sales or marketing teams.
Requirements: ? High School diploma/GED or equivalent experience required ? College degree preferred ? 3+ years of Customer Service experience including knowledge of customer service principles and best practices ? Proficiency in Microsoft 365 (Outlook, Microsoft Excel, Word, PowerPoint) ? Zendesk experience a plus ? Confident ability to express yourself clearly and professionally in written and verbal form ? Acute attention to detail and accuracy ? Excellent listening skills ? Flexibility in prioritization in a fast-paced environment ? Must be self-motivated and be able to work independently ? Ability to work in a fast-paced, high demand work environment ? Problem-solving capabilities & resolution focused ? Knowledge about photography or digital art is a plus ? Technical or computer support or call center experience preferred ? Strategic thinking and project management ability to lead large account integrations and product additions ? Proven ability to act independently, exercise judgment and influence people to take appropriate actions ? Highly analytical & data driven with the ability to pull data from various sources, organize, interpret, and use that data to drive effective solutions in a timely manner ? Ability to effectively present information and respond to questions from customers or other departments ? Ability to add, subtract, multiply, and divide in all units of measure, calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages, and apply concepts of basic algebra ? Ability to interpret a variety of instructions furnished in written, oral, diagram and schedule form
Benefits:
? Competitive compensation package
? Vacation days
? Sick days
? Paid holidays
? Paid floating holiday of your choice
? Paid maternity & paternity leave
? Medical, Dental, Vision
? 401K
? STD, LTD
? Optional Life insurance
? Opportunities for professional development
Similar Remote Jobs
Customer Service Representative - Seasonal
Posted on: 19-02-2025 06:29
Customer Support, Team Lead (Night-Shift)
Posted on: 19-02-2025 06:29
Data Entry Clerk / Typing
Posted on: 19-02-2025 06:29
Executive Assistant (Remote US Only)
Posted on: 19-02-2025 06:29
Online Cruise Reservationist /Entry Level
Posted on: 19-02-2025 06:29
Virtual Assistant Law - Remote
Posted on: 19-02-2025 06:29
Cyber Security Analyst | Remote
Posted on: 19-02-2025 06:29
Junior Data scientist/Jr Java Developer-remote
Posted on: 19-02-2025 06:29
Hrbp ? Gtm, Remote Job
Posted on: 19-02-2025 06:29
Staff Software Engineer, Host Calendar
Posted on: 19-02-2025 06:29
Home Based Data Entry/Data Analyst (Remote)
Posted on: 08-12-2024 17:20
Lead Compliance Monitoring and Adherence Business Accountability...
Posted on: 19-07-2024 07:10
Customer Service & Sales Representative - Hybrid
Posted on: 26-09-2024 00:00
Senior Engineer, Quality Assurance
Posted on: 04-12-2024 05:41
Internal Communications Manager, Digital Channels
Posted on: 30-10-2024 05:35
Remote Jobs With Netflix $24/Hour
Posted on: 24-01-2025 04:51
Revenue Cycle Informaticist - Electronic Health Records - Remote!
Posted on: 08-12-2024 17:20
Remote Data Verification Assistant
Posted on: 11-12-2024 17:45
Sr. Executive Assistant (Hybrid)
Posted on: 02-10-2024 00:00
Fedex Data Entry Remote Jobs up to $25/Hour
Posted on: 01-07-2024 16:52