Call Agent (Remote)

Remote, USA Full-time Posted 2025-03-14

Call Agent handles inbound calls from patients of private medical practices, managed care organizations, and military treatment facilities. Representatives of National Nurse Triage are individuals who answer inbound calls and respond to incoming calls from patients regarding medical advice, questions and inquiries. Agents place inbound calls into a call queue and registered nurses select the calls to make outbound calls to handle the patients medical questions, requests and inquiries. Additionally, our call agents are responsible for making outbound calls at times to set appointments and gather survey data. **THIS IS A REMOTE POSITION**

Requirements
? Open availability:
? Monday through Sunday.
? 5 p.m. to 8 a.m.
? Experience in dealing with the public.
? Medical Call center background a plus
? Excellent communication skills, including verbal with proper grammar.
? Ability to work with others in a close manner.
? Good computer skills.
? Good multi-tasking skills.

Skills and Specifications
? Technical expert in related computer applications.
? Able to react effectively and calmly in emergencies.
? Able to maintain customer confidentiality.

Education
? High school diploma or equivalent.

Apply for the Job

Call Agent (Remote)

Similar Remote Jobs

Call Agent (Remote)

B2B Sales Account Executive

Work from Home Virtual Assistant

Remote Special Education Teacher Missouri K-12

Senior Tech Support, Sales, & Service Center Coordinator (Work From Home)

Airbnb Cleaner - St. Augustine

Handler (DOT) - Warehouse

Work from Home Inbound Customer Service (State of Missouri)

In-Home Doggy Boarding/Pet Sitter

Your Home, Your Office: Fully Remote Position

Remote Call Center Telephone Surveyor (EASTERN OR CENTRAL TIME ZONE ONLY)

Software Engineer Senior Manager, MarTech Data Engineering (Remote)

Data entry assistant

Route Truck Driver

Lead/Senior Applications Developer (Remote EST Hours)

Amazon Virtual Assistant Job ? No Experience Required

Data Analyst - Remote

Vendor Manager, Global Outsourcing

FedEx Local Courier Delivery Driver

Live Chat Agent